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Quickly connect New Relic to Slack with a Zapier template.

Our most popular template

Get Slack notifications for new New Relic alerts or deployments
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New Relic + Slack

Get Slack notifications for new New Relic alerts or deployments

Details

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New Relic + Slack

How Zapier works

Zapier makes it easy to integrate New Relic with Slack - no code necessary. See how you can get setup in minutes.

Select a trigger from New Relic

A trigger is an event that starts your Zap and runs the workflow. For example, with New Relic, a trigger could be "New Alert or Deployment."

A trigger is the event that kicks off your automated workflow.

Setup an action from Slack

An action is what takes place after the automation is triggered. For example, with Slack, the action could be "Add Reminder."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected New Relic to Slack

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your New Relic to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about New Relic + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with New Relic and Slack

How do I configure alerts in New Relic to trigger notifications in Slack?

To configure alerts, you can set up alert policies in New Relic and integrate them with Slack using webhooks. Navigate to the Alerts & AI section in New Relic, create or select a policy, and add a Slack webhook channel as a notification destination. Once configured, any triggered alert will send notifications directly to your Slack channel.

Can I customize which alerts are sent from New Relic to Slack?

Absolutely. In New Relic, you can tailor alert conditions within your policies to define exactly what triggers should send notifications. This granular control ensures that only specific alerts are forwarded to your Slack channel based on the criteria you've set.

What should I do if alerts from New Relic aren’t showing up in my Slack channel?

If alerts aren't appearing, first check the webhook URL configuration within both New Relic and Slack. Ensure that the integration is correctly set up with the proper permissions and channels. Additionally, verify that there are active conditions triggering within your alert policy.

Is it possible to automatically stop alert notifications during non-business hours?

Yes, you can configure different notification channels or incident preferences in New Relic based on schedules using muting rules or by setting maintenance windows. These configurations allow you to pause alerting outside business hours while keeping logs intact for review.

Do we support direct actions from Slack when an alert is received?

Currently, our integration focuses on sending notifications from New Relic to Slack when an alert is triggered. Direct actions would need additional configuration using tools such as Zapier or custom integrations leveraging APIs for bi-directional communication.

How can I test if my New Relic and Slack integration is working properly?

To test your integration, create a test policy or modify an existing one with easily triggerable conditions (like CPU usage for testing purposes) in New Relic's Alerts & AI section and monitor if those trigger messages appear in your chosen Slack channel.

Are there any limits on the number of notifications sent from New Relic to Slack?

There isn't a hard limit imposed by us on notifications sent through our webhook integration; however, be mindful of potential rate limits imposed by either platform especially if you're configuring multiple high-frequency alerts.

Connect New Relic and Slack to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Alert or Deployment
Trigger when we get an webhook for alert or deployment.
Trigger
Instant
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- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It

- Zap Identifier
- Access type
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
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- Text
  Required
- Remind when?
  Required
- User
  Required
Action
Write
- Channel
  Required
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Zap Identifier
Action
Write
- Channel
  Required
- Topic
  Required
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
- Email
- Optimized data
Action
Search
- Full Name
  Required
- Optimized data
Action
Search

- Application Name
  Required
- User
  Required
- Description
- Revision
- Changelog
Action
Write
New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It
- Include_alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
  Required
- Reaction
- User
  Required
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- Channel
  Required
- Users
  Required
Action
Write
- Send Multi Message
- Text
  Required
- Send as a bot?
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Channel
  Required
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
  Required
Action
Write
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
- Search Query
  Required
- Sort By
- Sort Direction
Action
Search
- ID
  Required
- Optimized data
Action
Search
- Bot Name
- Optimized data
Action
Search

Learn how to automate Slack on the Zapier blog

About New Relic

New Relic provides SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, Node.js, Android, and iOS Apps.

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.