Integrate Notion with Zendesk to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Notion with Zendesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Notion

A trigger is an event that starts your Zap and runs the workflow. For example, with Notion, a trigger could be "New Database Item."
A trigger is the event that kicks off your automated workflow.

Setup an action from Zendesk

An action is what takes place after the automation is triggered. For example, with Zendesk, the action could be "Delete User."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Notion to Zendesk

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your Notion to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Notion + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Notion and Zendesk

How do I integrate Notion with Zendesk?

Setting up an integration between Notion and Zendesk typically involves using a tool like Zapier to connect the two platforms. Within Zapier, you can set up a 'Zap' that consists of a trigger and one or more actions. For example, a trigger might be when a new page is created in Notion, and the action could be to create a ticket in Zendesk. This integration is facilitated through your accounts on both platforms and requires authorization to access the necessary data.

What triggers can be used for integrating Notion with Zendesk?

When integrating Notion with Zendesk, you can use various triggers such as 'New Database Item', 'Updated Database Item', or 'New Page' in Notion. These triggers initiate actions within Zendesk such as creating tickets, updating users, or logging comments.

What kind of actions can be executed in Zendesk from a Notion trigger?

Once a trigger event happens in Notion, various actions can be executed in Zendesk like creating a new ticket, updating an existing ticket, creating or updating users or organizations, and adding tags or comments to tickets.

Is coding knowledge required to integrate Notion with Zendesk?

No coding knowledge is required when using platforms like Zapier for integration. You simply create Zaps by selecting appropriate triggers from Notion and desired actions within Zendesk through an intuitive interface. The process is automated based on your set rules.

Are there any limits on data syncing between Notion and Zendesk?

While using third-party tools like Zapier to integrate Notion with Zendesk, you should consider their plan limitations such as task run limits and data update frequency. These factors may influence how often information is synced between the two platforms.

Can I automate ticket creation in Zendesk based on updates from Notion?

Yes, automated ticket creation is possible by setting up triggers like ‘Updated Database Item’ in Notion which then prompts actions such as ‘Create Ticket’ in Zendesk. This ensures that whenever there's an update on specific database items in Notion, corresponding tickets are automatically generated in Zendesk without manual intervention.

What should I do if the integration between Notion and Zendesk stops working?

If the integration stops working, first check if the connection permissions are intact for both platforms (Notion and Zendesk). Review whether there have been changes made to folders or database structures that impact triggers. Additionally, verify your third-party service provider’s status page (like our system status updates) for any disruptions.

Connect Notion and Zendesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Notion and Zendesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Database
      Required
    Trigger
    Scheduled
    Try It
    • Page_id
      Required
    Trigger
    Scheduled
    Try It
    • Database
      Required
    • Content
    • Content Format
    Action
    Write
    • Page_id
      Required
    • Content
    Action
    Write
    • Database
      Required
    Trigger
    Scheduled
    Try It
    • Page_id
      Required
    • Comment
      Required
    Action
    Write
    • Parent_page
    • Title
    • Content
    • Icon
    • Cover
    Action
    Write
    • Database
      Required
    • Item
      Required
    • Content
    Action
    Write

Learn how to automate Notion on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

notion logo
notion logo
About Notion
A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Learn moreHelp
Related categories
  • Task Management
zendesk logo
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp
Related categories
  • Customer Support
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