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Connect Tidio and Odoo CRM to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Tidio with Odoo CRM - no code necessary. See how you can get setup in minutes.

Select a trigger from Tidio

A trigger is an event that starts your Zap and runs the workflow. For example, with Tidio, a trigger could be "Contact Sent From Bot."
A trigger is the event that kicks off your automated workflow.

Setup an action from Odoo CRM

An action is what takes place after the automation is triggered. For example, with Odoo CRM, the action could be "Create Lead."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Tidio to Odoo CRM

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Tidio to Odoo CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Tidio + Odoo CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and Odoo CRM

How can Tidio be connected to Odoo CRM for seamless integration?

To connect Tidio with Odoo CRM, you'll need to set up automations that allow data to flow between the two platforms. This often involves using a system like Zapier to create 'zaps' which can trigger an action in one platform based on an event in the other. For example, when a new contact is added in Tidio, a corresponding client can be automatically created in Odoo CRM.

Is it possible to automate processes between Tidio and Odoo CRM using triggers?

Yes, you can automate processes by setting up specific triggers. For instance, when a chat starts in Tidio, it can trigger the creation of a lead in Odoo CRM. These automated workflows make it easier to manage customer interactions without manual entry.

What types of actions can be automated between Tidio and Odoo CRM?

You can automate various actions such as updating customer information, creating new leads or contacts based on chat interactions from Tidio, and following up with clients through pre-defined workflows established in Odoo CRM.

Do I need technical expertise to set up the integration between Tidio and Odoo CRM?

No technical expertise is required. We provide a user-friendly interface where you can select triggers and actions from dropdown menus. Our guided setup process simplifies integration so that users at any skill level can manage automation effectively.

Are there any limitations on the type of data I can transfer from Tidio to Odoo CRM?

Generally, most types of customer data captured via Tidio chats such as names, contact details, and conversation history can be transferred into Odoo CRM. Be sure to review any data field restrictions within each platform during setup.

Can I customize how data from Tidio appears in my Odoo CRM?

Yes, you have full control over mapping fields and customizing how data is organized once it’s transferred from Tidio into your Odoo CRM. This includes aligning data formats and specific field placements according to your business needs.

What should I do if there is an error during the integration process between Tidio and Odoo CRM?

If an error occurs during integration setup, we recommend checking the connections for both accounts first. Make sure that permissions are correctly set. Our support team is also available for assisting with troubleshooting any specific issues you encounter.

Connect Tidio and Odoo CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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About Tidio
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
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Related categories
  • Customer Support
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About Odoo CRM
Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."
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Related categories
  • CRM (Customer Relationship Management)
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