OneDesk + Trello

Update Trello cards when OneDesk items are updated

Stay on top of your project management effortlessly when you connect OneDesk and Trello. With this workflow, you get a new Trello card every time an item is updated in OneDesk. This makes it easy to track progress and prioritize tasks without switching between tools. No more missed updates or opportunities—keep your projects moving smoothly and your team in the loop.

When this happens...
Item Updated
Triggers when an item is updated.
TriggerScheduled
automatically do this!
Create Card
Triggers when a new card is added.
ActionWrite

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Supported triggers and actions

What does this mean?

- Item TypeRequired
- Updates OnRequired
- Ignore My Own Changes
Trigger
Scheduled
Try It
- Updates OnRequired
- Ignore My Own Changes
Trigger
Scheduled
Try It
- Item TypeRequired
Trigger
Scheduled
Try It
- Updates OnRequired
Trigger
Scheduled
Try It
- ItemRequired
- Post TypeRequired
- CommentRequired
Action
Write

- Customer's emailRequired
- Customer's first nameRequired
- Customer's last nameRequired
- Customer Type
- Customer OrganizationRequired
Action
Write
- UserRequired
- ItemRequired
- WorkRequired
- Percent completedRequired
- Billable
- Comment
- lifecycleStatus
- Start date & timeRequired
- Finish date & timeRequired
Action
Write

- ItemRequired
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by Required
- Search criteraRequired
Action
Search
- Board
- List
- Filter
Trigger
Scheduled
Try It
- Board
- List
- Card
Trigger
Scheduled
Try It
- BoardRequired
- ListRequired
- Card
Trigger
Instant
Try It
- BoardRequired
- CardRequired
Trigger
Instant
Try It
- BoardRequired
Trigger
Scheduled
Try It
- BoardRequired
Trigger
Scheduled
Try It
New Notification
Triggers when you get a new notification in Trello.
Trigger
Scheduled
Try It
- Organization
- NameRequired
- DescriptionRequired
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- Board
- List
- CardRequired
Action
Write
- BoardRequired
- LabelRequired
- List
- CardRequired
Action
Write
- BoardRequired
- Member(s)Required
- List
- CardRequired
Action
Write
- Board
- List
- CardRequired
- Checklist NameRequired
- Checklist to Copy
- Checklist Items
- Checklist Position
Action
Write
- Board
- List
- CardRequired
- Comment TextRequired
Action
Write
- BoardRequired
- NameRequired
- Organization
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- BoardRequired
- Label NameRequired
- Color
Action
Write
- BoardRequired
- List
- CardRequired
- LabelRequired
Action
Write
- BoardRequired
- List NameRequired
Action
Search
- BoardRequired
- List
- CardRequired
- ChecklistRequired
- SearchRequired
Action
Search
- Organization
- Board
- List
- Card NameRequired
Action
Search
- BoardRequired
- Label NameRequired
- Color
Action
Search or write
- BoardRequired
- List
- CardRequired
- SearchRequired
- Checklist NameRequired
- Checklist to Copy
- Checklist Items
- Checklist Position
Action
Search or write
- Organization
- BoardRequired
- ListRequired
- Card NameRequired
- Description
- Label
- Custom Labels
- Card Position
- Member
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
Action
Search or write

- Comment Posted OnRequired
- Public or Internal messageRequired
Trigger
Scheduled
Try It
New Portfolio
Triggers when a new portfolio is created.
Trigger
Scheduled
Try It
- Billable
Trigger
Scheduled
Try It
New Project
Triggers when a new project is created.
Trigger
Scheduled
Try It
- TypeRequired
- NameRequired
- Description
- Portfolio(s)
Action
Write
- NameRequired
- Item typeRequired
- ProjectRequired
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User TypeRequired
- Team/Account
- First Name
- Last Name
- EmailRequired
- Administrator
Action
Write
- Container TypesRequired
- Search ByRequired
- Search criteraRequired
Action
Search
New Board
Triggers when a new board is added.
Trigger
Scheduled
Try It
- Board
- List
- Card
Trigger
Scheduled
Try It
- ActivityRequired
Trigger
Instant
Try It
- Board
- Time Before
- Time Before (Unit)
- Status
- Only cards where you're a member?
Trigger
Scheduled
Try It
- BoardRequired
Trigger
Scheduled
Try It
- BoardRequired
- Label
Trigger
Instant
Try It
- BoardRequired
Trigger
Scheduled
Try It
- BoardRequired
- List
- CardRequired
- ChecklistRequired
- Checklist Item NameRequired
- Checklist Item Position
Action
Write
- BoardRequired
- ListRequired
- NameRequired
- Description
- Label
- Custom Labels
- Card Position
- Member
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
Action
Write
- Board
- List
- CardRequired
- File Attachments
- URL Attachments
Action
Write
- BoardRequired
- From List
- CardRequired
- To Board
- To ListRequired
Action
Write
- Board
- List
- CardRequired
- Card Name
- Card Description
- Card Due Date
- Due Complete
- Card Position
Action
Write
- BoardRequired
Action
Write
- BoardRequired
- List
- CardRequired
- ChecklistRequired
- Checklist ItemRequired
Action
Write
- Board
- List
- Card
- ChecklistRequired
Action
Write
- BoardRequired
- NameRequired
Action
Write
- BoardRequired
- Label NameRequired
Action
Search
- BoardRequired
- List
- Card
- SearchRequired
Action
Search
- OrganizationRequired
- Board NameRequired
Action
Search
- OrganizationRequired
- Member NameRequired
Action
Search
- BoardRequired
- List NameRequired
Action
Search or write
- OrganizationRequired
- Board NameRequired
- DescriptionRequired
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Search or write

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Related categories

Project Management

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Learn more

Related categories

Project Management

Similar apps

Related Zap Templates

Add new Cards in Trello as new Tasks in OneDesk

Add new tasks in OneDesk as Trello cards

OneDesk + Trello

Update Trello cards when OneDesk items are updated

Item Updated

Ignore My Own Changes

Project Updated

Ignore My Own Changes

New Task/Ticket

New User/Customer

Create Comment

Create New Customer

Customer Type

Create Timesheet

Billable

Comment

lifecycleStatus

Update Work Item

Lifecycle Status

Name

Custom Field(s)

Priority

Description

Percent Completed

Agile Points

Item type

Find Work Item

New Card

Board

List

Filter

New Comment in Card

Board

List

Card

Card Moved to List

Card

Card Updated

New Label

New List

New Notification

Create Board

Organization

Permission Level

Allow Any Team Member to Join This Board?

Archive Card

Board

List

Add Label to Card

List

Add Members to Card

List

Add Checklist to Card

Board

List

Checklist to Copy

Checklist Items

Checklist Position

Create Comment

Board

List

Copy Board

Organization

Permission Level

Allow Any Team Member to Join This Board?

Create Label

Color

Remove Label from Card

List

Find List on a Board

Find Checklist Item

List

Find Card

Organization

Board

List

Find or Create Label

Color

Find or Create Checklist

List

Checklist to Copy

Checklist Items