OpenPhone + Salesforce

Create Salesforce notes from new OpenPhone messages received

Start managing your business communications more effectively with this seamless workflow. When you receive a new message in OpenPhone, a note is instantly created in Salesforce. This enables you to keep track of conversations for future reference, improving your customer relationship management. This automatic system ensures no communication is left behind, enhancing efficiency and organization.

Start managing your business communications more effectively with this seamless workflow. When you receive a new message in OpenPhone, a note is instantly created in Salesforce. This enables you to keep track of conversations for future reference, improving your customer relationship management. This automatic system ensures no communication is left behind, enhancing efficiency and organization.

  1. When this happens...
    OpenPhoneOpenPhone
    Incoming Message Received

    Triggers when you receive a message.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Note

    Creates a new note and links it to a parent record

    ActionWrite
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Supported triggers and actions

    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • FromRequired

    • ToRequired

    • MessageRequired

    • Mark conversation as done

    Action
    Write
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
  • Salesforce triggers, actions, and search

    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Scheduled
    Try It
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About OpenPhone

OpenPhone is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn more

Related categories

  • Phone & SMS
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salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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