Integrate Order Desk with Freshsales Classic to automate your work

Start with Google for free

1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Order Desk with Freshsales Classic - no code necessary. See how you can get setup in minutes.

Select a trigger from Order Desk

A trigger is an event that starts your Zap and runs the workflow. For example, with Order Desk, a trigger could be "Order Folder Changed."

A trigger is the event that kicks off your automated workflow.

Setup an action from Freshsales Classic

An action is what takes place after the automation is triggered. For example, with Freshsales Classic, the action could be "Add Note to Contact."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Order Desk to Freshsales Classic

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Order Desk to Freshsales Classic integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect Order Desk and Freshsales Classic to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Order Desk and Freshsales Classic to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Order Folder Changed
Triggers when an order's folder is changed in Order Desk.
Trigger
Instant
Try It
- Folder
  Required
- Order ID
- Email
- Shipping Method
- Processor Response
- Tax Total
- Payment Type
- Payment Status
- Order Date
- Shipping First Name
- Shipping Last Name
- Shipping Company
- Shipping Address 1
- Shipping Address 2
- Shipping City
- Shipping State
- Shipping Postal Code
- Shipping Country
- Shipping Phone
- Name
- Code
- Price
- Quantity
- Category
- Variation List
- Item Metadata
- Discount Name
- Discount Code
- Discount Amount
- Checkout Data
- Order Metadata
Action
Write
- Order ID Type
  Required
- Order ID
  Required
- Tracking Number
  Required
- Carrier Code
- Shipment Method
- Shipment Date
- Weight
- Cost
Action
Write
- Tag
  Required
- Order ID Type
  Required
- Order ID
  Required
Action
Write
- Order ID Type
  Required
- Order ID
  Required
- Data Type
  Required
- Field Name
  Required
- Field Value
  Required
Action
Write

- Filter Name
  Required
Trigger
Scheduled
Try It
- Filter Name
  Required
Trigger
Scheduled
Try It

New Task
Triggers when a new task is created.
Trigger
Scheduled
Try It
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- First Name
- Last Name
- Email
- Mobile Number
Action
Write
- First Name
- Last Name
  Required
- Company Name
- Email
- Mobile Number
Action
Write
- Delete By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Account Name
  Required
Action
Search
- Find By
  Required
- Email / Phone NO
  Required
Action
Search
- Find By
  Required
- Email / Phone NO
  Required
- First Name
- Last Name
  Required
- Company Name
- Email
- Mobile Number
Action
Search or write

New Order Added
Triggers when a new order is added to Order Desk.
Trigger
Instant
Try It
- Order ID Type
  Required
- Order ID
  Required
- Order Note Text
  Required
Action
Write
- Folder
  Required
- Order ID Type
  Required
- Order ID
  Required
Action
Write
- Order Item ID
  Required
- Data Type
  Required
- Field Name
  Required
- Field Value
  Required
Action
Write
- Order ID
- Source Name
Action
Search
- Filter Name
  Required
Trigger
Scheduled
Try It
- Filter Name
  Required
Trigger
Scheduled
Try It
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- Name
Action
Write
- Name
- Value 1
- Value
Action
Write
- Update By
  Required
- Enter Contact ID / Email ID / Phone NO
  Required
Action
Write
- Lead ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Email Address
  Required
Action
Search
- Email Address
  Required
- First Name
- Last Name
- Email
- Mobile Number
Action
Search or write