Integrate Out of Office Assistant for Jira with Freshdesk to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Out of Office Assistant for Jira with Freshdesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Out of Office Assistant for Jira

A trigger is an event that starts your Zap and runs the workflow."

A trigger is the event that kicks off your automated workflow.

Setup an action from Freshdesk

An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Out of Office Assistant for Jira to Freshdesk

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Triggers and actions are the main components of every automated workflow.

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Connect Out of Office Assistant for Jira and Freshdesk to integrate crucial parts of your business

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Connect Out of Office Assistant for Jira and Freshdesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Start Date
  Required
- End Date
  Required
- Out of Office Event Filter
- Event Filter Description
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write

- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Type
- Description
  Required
- Priority
- CC Emails
Action
Write

- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

- Start Date
  Required
- End Date
  Required
- Message
- Out of Office Event Filter
- Event Filter Description
- Exclude JSM customers from Out of Office notifications
- Mention Type
- Mention Label
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category Id
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category Id
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Email
  Required
Action
Search

Learn how to automate Out of Office Assistant for Jira on the Zapier blog

Learn how to automate Freshdesk on the Zapier blog

About Out of Office Assistant for Jira

Out of Office Assistant is an app within the Jira Cloud environment to automatically inform your colleagues if they assigned you issues in your absence, and reassign automatically if coverers are selected.

Related categories

Productivity

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories