Connect Out of Office Assistant for Jira and Freshdesk to unlock the power of automation
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Choose an Action
How Zapier works
Zapier makes it easy to integrate Out of Office Assistant for Jira with Freshdesk - no code necessary. See how you can get setup in minutes.
Select a trigger from Out of Office Assistant for Jira
A trigger is an event that starts your Zap and runs the workflow."
Setup an action from Freshdesk
An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."
That’s it! You just connected Out of Office Assistant for Jira to Freshdesk
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Connect Out of Office Assistant for Jira and Freshdesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Start DateRequired
- End DateRequired
- Out of Office Event Filter
- Event Filter Description
- New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try It - New Ticket Note
Triggers when a Note is added to a Ticket.
Try It - Update Contact
Triggers when a user is updated.
Try It
- Start DateRequired
- End DateRequired
- Message
- Out of Office Event Filter
- Event Filter Description
- Exclude JSM customers from Out of Office notifications
- Mention Type
- Mention Label
- New Contact
Triggers when a new customer is created.
Try It - Update Ticket
Triggers when a Ticket is updated.
Try It - Ticket NoRequired
- NotesRequired
- PrivateRequired
Learn how to automate Out of Office Assistant for Jira on the Zapier blog
Learn how to automate Freshdesk on the Zapier blog
About Out of Office Assistant for Jira
Out of Office Assistant is an app within the Jira Cloud environment to automatically inform your colleagues if they assigned you issues in your absence, and reassign automatically if coverers are selected.
Related categories
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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