PagerDuty + Slack

Send direct messages in Slack for new or updated incidents in PagerDuty

Keep your team informed immediately about PagerDuty incidents. With this streamlined workflow, changes or updates to incidents in the PagerDuty app directly trigger a direct message in Slack. By maintaining up-to-date communication, the team can promptly react and address these incidents, improving overall operational efficiency.

Keep your team informed immediately about PagerDuty incidents. With this streamlined workflow, changes or updates to incidents in the PagerDuty app directly trigger a direct message in Slack. By maintaining up-to-date communication, the team can promptly react and address these incidents, improving overall operational efficiency.

  1. When this happens...
    PagerDutyPagerDuty
    New or Updated Incident

    Triggers when new incidents are created, or when existing incidents change state.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Direct Message

    Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

    • Event Type

    • Assigned To

    • Service IDRequired

    Trigger
    Instant
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Integration KeyRequired

    • DescriptionRequired

    • Incident Key

    • Incident Key Filter Regex

    • Source URL

    • Source Name

    Action
    Write
    • ScheduleRequired

    • Start TimeRequired

    • End TimeRequired

    Action
    Search
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
pagerduty logo
pagerduty logo

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

Related categories

  • Server Monitoring

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slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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