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Choose a Trigger
Choose an Action

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How Zapier works

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Select a trigger from Pardot

A trigger is an event that starts your Zap and runs the workflow. For example, with Pardot, a trigger could be "New Form Submission."
A trigger is the event that kicks off your automated workflow.

Setup an action from Salesforce

An action is what takes place after the automation is triggered. For example, with Salesforce, the action could be "Add Contact to Campaign."
An action is the event that your automated workflow performs when triggered.

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Pardot to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Pardot + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Pardot and Salesforce

How do I integrate Pardot with Salesforce?

Integrating Pardot with Salesforce is a straightforward process. First, ensure both systems are set up correctly. Then, navigate to the Pardot settings and find the Salesforce integration option. Follow the prompts to authenticate your Salesforce account and configure sync settings. Our services can handle this process smoothly, allowing triggers on new leads in Salesforce to automatically update corresponding records in Pardot.

What data can be synchronized between Pardot and Salesforce?

You can synchronize leads, contacts, campaigns, opportunities, and custom objects between Pardot and Salesforce. Once integrated, actions like creating a new lead in Salesforce automatically trigger updates in Pardot so that your marketing team has up-to-date information for targeted campaigns.

How often do Pardot and Salesforce sync data?

By default, Pardot syncs with Salesforce every two minutes. However, certain actions like adding a prospect or activity in either system can trigger an instant sync to ensure critical information remains updated across platforms.

Can I customize field mappings between Pardot and Salesforce?

Yes, field mappings are customizable between Pardot and Salesforce. You can configure which fields should update upon syncing so that specific triggers like form submissions or score changes reflect accurately across both platforms.

What happens if a prospect exists in both systems before integration?

If a prospect exists in both systems prior to integration, our setup ensures records are merged based on unique identifiers such as email addresses. This ensures actions like updating a contact record in either system trigger consistent updates across platforms without duplicates.

Are there any limitations when integrating Pardot with Salesforce?

While most standard objects sync seamlessly between Pardot and Salesforce, some custom development may be required for complex custom objects. We ensure that these integrations seamlessly support complex triggers where necessary while aligning overall marketing strategies.

How do you handle user permissions when integrating these platforms?

During integration, proper user permissions must be configured to control access levels within each platform. This setup involves defining which users have editing rights versus view-only access. Our synchronization respects these settings without disrupting user-level security protocols.

Connect Pardot and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Pardot triggers, actions, and search
    New Form Submission

    Triggers when a form is submitted.

    Trigger
    Scheduled
    Try It
    • List
      Required
    Trigger
    Scheduled
    Try It
    • List
      Required
    • Prospect
      Required
    Action
    Write
    • List
      Required
    • Prospect
      Required
    Action
    Write
  • Pardot triggers, actions, and search
    New Prospect

    Triggers when a new Prospect is synced to Pardot.

    Trigger
    Scheduled
    Try It
  • Pardot triggers, actions, and search
    New or Updated Prospect

    Triggers when a Prospect is created or updated in Pardot.

    Trigger
    Scheduled
    Try It
    • Email Address
      Required
    • First Name
    • Last Name
    • Last Activity At
    • Salutation
    • Campaign
    • Address One
    • Address Two
    • City
    • Zip
    • State
    • Territory
    • Country
    • Website
    • Phone
    • Fax
    • Job Title
    • Department
    • Company
    • Number of Employees
    • Years in Business
    • Industry
    • Notes
    • Comments
    • Source
    • Score
    • Password
    • Account
    • Annual Revenue
    • Is Do Not Email
    • Is Reviewed
    • Is Starred
    • Is Do Not Call
    Action
    Write
    • Name
      Required
    • Campaign
    • Lists
      Required
    • From Name
      Required
    • From Email
      Required
    • Subject Line
      Required
    • Email Body (Text)
      Required
    • Email Body (HTML)
    • Tags
    • Custom Reply-To Address
    • Suppression Lists
    • Scheduled Time
    Action
    Write

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About Pardot
Pardot is no-hassle marketing automation that makes sales and marketing teams best friends. Increase marketing accountability, gain greater insight into ROI, and much more.
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    About Salesforce
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