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Quickly connect Pendo Feedback to Slack with a Zapier template.

Our most popular template

Post to a Slack channel when new features are requested in Pendo Feedback
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Pendo Feedback + Slack
Post new comments on Pendo Feedback feature requests to a Slack channel
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Pendo Feedback + Slack
Post to a Slack channel when new features are released in Pendo Feedback
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Pendo Feedback + Slack

Post to a Slack channel when new features are requested in Pendo Feedback

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Pendo Feedback + Slack

Post new comments on Pendo Feedback feature requests to a Slack channel

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Pendo Feedback + Slack

Post to a Slack channel when new features are released in Pendo Feedback

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Pendo Feedback + Slack

How Zapier works

Zapier makes it easy to integrate Pendo Feedback with Slack - no code necessary. See how you can get setup in minutes.

Select a trigger from Pendo Feedback

A trigger is an event that starts your Zap and runs the workflow. For example, with Pendo Feedback, a trigger could be "New Comment on Request."

A trigger is the event that kicks off your automated workflow.

Setup an action from Slack

An action is what takes place after the automation is triggered. For example, with Slack, the action could be "Add Reminder."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Pendo Feedback to Slack

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Pendo Feedback to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Pendo Feedback + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Pendo Feedback and Slack

How do I set up the integration between Pendo Feedback and Slack?

To integrate Pendo Feedback with Slack, begin by navigating to the integrations section in our platform and select Slack. You will need to connect your Slack account and authorize access. Once authorized, you can configure the specific triggers from Pendo Feedback that will generate messages in Slack.

What triggers are available for sending Pendo Feedback information to Slack?

We provide several triggers for sending data from Pendo Feedback to Slack, such as when a new feedback item is submitted, when feedback is assigned to a team member, or when the status of feedback changes. These triggers ensure that your team stays informed about key updates.

Can I send private messages with Pendo Feedback alerts in Slack?

Yes, when setting up the integration, you have the option to choose whether alerts from Pendo Feedback appear in public channels or as private messages using direct messaging features in Slack.

Are there configurable actions we can take directly from Slack with this integration?

While our integration mainly focuses on relaying information from Pendo Feedback into Slack, actionable items such as commenting on feedback or changing its status must be done directly within the Pendo platform at this time.

Is it possible to filter which feedback notifications are sent to a specific channel in Slack?

Certainly! During setup, you can specify conditions under which notifications should be sent. For example, you might only want notifications for feedback tagged as 'urgent' or from certain user segments to be posted in specific channels.

How do I troubleshoot if Pendo Feedback triggers are not working correctly with Slack?

If you're experiencing issues with triggers not working as expected, double-check your trigger configurations and permissions within both platforms. Ensuring that both applications have proper permissions and correct configurations usually resolves most issues.

Will existing feedback items be sent to Slack once I set up the integration?

No, only new events occurring after setting up the integration will trigger notifications in Slack. Existing items prior to setup will not automatically be pushed into your selected channels.

Connect Pendo Feedback and Slack to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Provide world-class support with a little help from automation

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Comment on Request
Triggers when a comment is added to a request.
Trigger
Instant
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- Status
Trigger
Instant
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New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include_alias
Trigger
Instant
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- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- Text
  Required
- Remind when?
  Required
- User
Action
Write
- Channel
  Required
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Channel Name
  Required
Action
Write
- Channel
  Required
- Topic
  Required
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
- Email
- Optimized data
Action
Search
- Full Name
  Required
- Optimized data
Action
Search

New Request
Triggers when a new request is created.
Trigger
Instant
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- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
  Required
- User Name
- Shared
Trigger
Instant
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- Search Query
  Required
- Optimized data
Trigger
Scheduled
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- Channel
  Required
- Reaction
- User
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- Channel
  Required
- Users
  Required
Action
Write
- Send Multi Message
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Channel
  Required
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
- Search Query
  Required
- Sort By
- Sort Direction
Action
Search
- ID
  Required
- Optimized data
Action
Search
- Bot Name
- Optimized data
Action
Search

Learn how to automate Pendo Feedback on the Zapier blog

Learn how to automate Slack on the Zapier blog

About Pendo Feedback

Pendo Feedback is a platform that helps SaaS companies manage product feedback and requests from their customers and team.

Related categories

Product Management

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.