PhoneTrack + Zendesk

Create Zendesk tickets whenever new calls in PhoneTrack end

Want to add recent call details as tickets on your CRM? With this integration activated, Zapier will create tickets in Zendesk when new PhoneTrack calls are ended automatically. The ticket will contain the details of the call for easy future reference and easy tracking.

Want to add recent call details as tickets on your CRM? With this integration activated, Zapier will create tickets in Zendesk when new PhoneTrack calls are ended automatically. The ticket will contain the details of the call for easy future reference and easy tracking.

  1. When this happens...
    PhoneTrackPhoneTrack
    Call Ended

    Triggers when a call has ended.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • PhoneTrack triggers, actions, and search

    Call Ended

    Triggers when a call has ended.

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
phonetrack logo
phonetrack logo

About PhoneTrack

PhoneTrack is a call tracking platform that assists sales teams, service management and marketing.

Related categories

  • Call Tracking
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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