Send channel messages in Slack for new reviews in Podium
Enable a seamless flow of feedback within your team with this workflow. When a new review appears in Podium, it instantly sends a channel message in Slack. This ensures your team is always updated with the latest customer feedback, fostering timely responses and improved customer engagement. Implementation of this workflow not only enhances internal communication but also alerts your team to address reviews promptly.
Enable a seamless flow of feedback within your team with this workflow. When a new review appears in Podium, it instantly sends a channel message in Slack. This ensures your team is always updated with the latest customer feedback, fostering timely responses and improved customer engagement. Implementation of this workflow not only enhances internal communication but also alerts your team to address reviews promptly.
- When this happens...New Review
Triggers when a customer submits a review for your business from a Podium review invite.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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Status
Try ItNew Paid Invoice
Triggers when an invoice is paid by the contact via the invoice link. Marking an invoice as paid in the app will not fire this trigger.
Try ItNew Review
Triggers when a customer submits a review for your business from a Podium review invite.
Try ItLocationRequired
Invoice UidRequired
NoteRequired
New Invoice
Triggers when a new invoice is created.
Try ItNew Refunded Invoice
Triggers when there is a refund on an invoice.
Try ItNew Review Invite
Triggers when a new review invite is created.
Try ItAccount Uid
Messenger ChannelRequired
Customer NameRequired
Invoice Number
AmountRequired
Description
LocationRequired
Card Reader