Podium + Slack

Send channel messages in Slack for new reviews in Podium

Enable a seamless flow of feedback within your team with this workflow. When a new review appears in Podium, it instantly sends a channel message in Slack. This ensures your team is always updated with the latest customer feedback, fostering timely responses and improved customer engagement. Implementation of this workflow not only enhances internal communication but also alerts your team to address reviews promptly.

When this happens...
New Review
Triggers when a customer submits a review for your business from a Podium review invite.
TriggerScheduled
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

What does this mean?

- Status
Trigger
Scheduled
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New Paid Invoice
Triggers when an invoice is paid by the contact via the invoice link. Marking an invoice as paid in the app will not fire this trigger.
Trigger
Scheduled
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New Review
Triggers when a customer submits a review for your business from a Podium review invite.
Trigger
Scheduled
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- LocationRequired
- Invoice UidRequired
- NoteRequired
Action
Write
- Data Feed UidRequired
- LocationRequired
- Custom
Action
Write

- LocationRequired
- InvoiceRequired
- Note
- ReasonRequired
- AmountRequired
- Payment Unique IdentiferRequired
Action
Write
- Trigger for Bot Messages?
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
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- Channel
- User Name
- Shared
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap Id
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

New Invoice
Triggers when a new invoice is created.
Trigger
Scheduled
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New Refunded Invoice
Triggers when there is a refund on an invoice.
Trigger
Scheduled
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New Review Invite
Triggers when a new review invite is created.
Trigger
Scheduled
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- Account Uid
- Messenger ChannelRequired
- Customer NameRequired
- Invoice Number
- AmountRequired
- Description
- LocationRequired
- Card Reader
Action
Write
- Data Feed UidRequired
- Number of EventsRequired
Action
Write
- BodyRequired
- Messenger ChannelRequired
- Channel TypeRequired
- Contact Name
- LocationRequired
- Sender Name
- Subject
Action
Write
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include Alias
Trigger
Instant
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- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
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- Channel
- Reaction
- User
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
Edit Message
This action updates a specific message on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, the new text for the message, and a boolean to indicate if you want to edit a bot message.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

About Podium

Podium is a messaging platform that helps you get more reviews, collect payments, send SMS campaigns, and centralize your communications

Learn more

Related categories

Communication

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more

Related categories

Team Chat

Similar apps

Related Zap Templates

Send channel messages in Slack for new paid invoices in Podium

Send channel messages in Slack for new reviews in Podium

Podium + Slack

Send channel messages in Slack for new reviews in Podium

New Campaign

Status

New Paid Invoice

New Review

Cancel an Invoice

Process an Event by the Data Feed

Custom

Refund an Invoice

Note

New Public Message Posted Anywhere

Trigger for Bot Messages?

New Message Posted to Channel

Trigger for Bot Messages?

New File

Channel

User Name

Shared

New Message Posted to Private Channel

Trigger for Bot Messages?

New Saved Message

Add Reminder

Remind who?

Send Channel Message

Send as a bot?

Bot Name

Bot Icon

Include a link to this Zap?

Attach Image by URL

Auto-Expand Links?

Link Usernames and Channel Names?

Schedule At

File

Thread

Send Channel Message?

Zap Id

Create Channel

Set Channel Topic

Set Status

Status Text

Status Emoji

Expiration Time

Delete Message

Remove User from Channel

Find Public Channel

Get Message by Timestamp

Find User by Email

Return Raw Results?

Find User by Name

Return Raw Results?

New Invoice

New Refunded Invoice

New Review Invite

Create an Invoice

Account Uid

Invoice Number

Description

Card Reader

Process a List of Events by the Data Feed

Send Message

Contact Name

Sender Name

Subject

New Channel

New Team Custom Emoji

Include Alias

New Mention

User Name

Highlight Word

Trigger for Bot Messages?

New Reaction Added

Channel

Reaction

User

New User

Invite User to Channel

Send Direct Message

Send Multi Message

Send as a bot?