Productboard + Retently

Create Productboard notes from new Retently survey responses

Effortlessly keep track of your customer feedback with this Retently to Productboard automation. When a new survey response is received in Retently, a note is instantly created in Productboard, ensuring that important insights are organized and easily accessible for your team to review and take action on. Stay on top of customer satisfaction and make timely improvements to your products and services with this seamless workflow.

When this happens...
New Survey Response
Triggers when a new survey response is received.
TriggerScheduled
automatically do this!
Create Note
Triggers when a new note is created.
ActionWrite

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Supported triggers and actions

New Survey Response
Triggers when a new survey response is received.
Trigger
Scheduled
Try It
Company Score Updated
Triggers when a company’s score (NPS, CSAT, CES) is updated.
Trigger
Scheduled
Try It
Customer Unsubscribed
Triggers when a customer opts out of surveys.
Trigger
Scheduled
Try It
- Response IDRequired
- Response Topics
- Response Topics Sentiment
Action
Write
- CampaignRequired
- E-MailRequired
Action
Write

- E-MailRequired
Action
Write
- Field to Search ByRequired
- Search ValueRequired
Action
Search

New Feature
Triggers when a new feature is created.
Trigger
Scheduled
Try It
- Feature OwnerRequired
- Feature NameRequired
- Feature Product
- Feature Description
- Feature StatusRequired
- Feature Tags
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- CampaignRequired
Trigger
Scheduled
Try It
- MetricRequired
Trigger
Scheduled
Try It
- Response IDRequired
- Response Tags
Action
Write
- E-MailRequired
Action
Write
- CampaignRequired
- E-MailRequired
Action
Write
- EmailRequired
Action
Search
- E-MailRequired
Action
Search or write
New Note
Triggers when a new note is created.
Trigger
Scheduled
Try It
- Note Title
- Note Content
- Note OwnerRequired
- Said by (User Name)
- Said by (User E-Mail)
- Said By (User External ID)
- Note StatusRequired
- Note Tags
- Company domain
Action
Write

About Productboard

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.

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