Productboard + Service Provider Pro

Create notes in Productboard for new tickets in Service Provider Pro

Effortlessly keep your Productboard notes up-to-date with this seamless workflow. Whenever a new ticket is created in Service Provider Pro, a corresponding note will be added to your Productboard, ensuring that your team remains well-informed and can quickly address customer issues. Say goodbye to manually copying ticket details and focus on delivering exceptional service with this time-saving automation.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerInstant
automatically do this!
Create Note
Triggers when a new note is created.
ActionWrite

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Supported triggers and actions

What does this mean?

Invoice Paid
Triggers when an invoice has been paid.
Trigger
Instant
Try It
- Status
Trigger
Instant
Try It
New Ticket
Triggers when a new ticket is created.
Trigger
Instant
Try It
- Order Status
- Service
Trigger
Instant
Try It
- First Name
- Last Name
- Email
- Company
- Tax ID
- Account Balance
- Opt-in
- Line 1
- City
- State
- Postcode
- Country
- Phone
- Note
- Status
- Assigned managers
Action
Write

- OrderRequired
- TagRequired
Action
Write
- ClientRequired
- First Name
- Last Name
- Email
- Company
- Tax ID
- Account Balance
- Opt-in
- Line 1
- City
- State
- Postcode
- Country
- Phone
- Note
- Status
- Assigned managers
Action
Write

- NumberRequired
Action
Search
New Feature
Triggers when a new feature is created.
Trigger
Scheduled
Try It
- Feature OwnerRequired
- Feature NameRequired
- Feature Product
- Feature Description
- Feature StatusRequired
- Feature Tags
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

New Client
Triggers when a new client is created.
Trigger
Instant
Try It
- Service
Trigger
Instant
Try It
- Service
Trigger
Instant
Try It
- OrderRequired
- User
Action
Write
- Send ToRequired
- Message BodyRequired
- Sender
Action
Write
- OrderRequired
- User
Action
Write
- OrderRequired
- StatusRequired
Action
Write
- EmailRequired
Action
Search
New Note
Triggers when a new note is created.
Trigger
Scheduled
Try It
- Note Title
- Note Content
- Note OwnerRequired
- Said by (User Name)
- Said by (User E-Mail)
- Said By (User External ID)
- Note StatusRequired
- Note Tags
- Company domain
Action
Write

About Productboard

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.

Learn more

Related categories

Product Management

About Service Provider Pro

SPP is a shopping cart and project management software for selling productized services.

Learn more

Related categories

Project Management

Productboard + Service Provider Pro

Create notes in Productboard for new tickets in Service Provider Pro

Invoice Paid

New Invoice

Status

New Ticket

Order Status Changed

Order Status

Service

Create Client

First Name

Last Name

Email

Company

Tax ID

Account Balance

Opt-in

Line 1

City

State

Postcode

Country

Phone

Note

Status

Assigned managers

Add Tag

Update Client

First Name

Last Name

Email

Company

Tax ID

Account Balance

Opt-in

Line 1

City

State

Postcode

Country

Phone

Note

Status

Assigned managers

Find an Order

New Feature

Create Feature

Feature Product

Feature Description

Feature Tags

API Request (Beta)

Api Docs Info

Query String Parameters

Headers

Additional Request Headers

Body

New Client

New Order

Service

Order Data Submitted

Service

Assign Order

User

Send Message

Sender

Unassign Order

User

Update Order Status

Find a User

New Note

Create Note

Note Title

Note Content

Said by (User Name)

Said by (User E-Mail)

Said By (User External ID)

Note Tags

Company domain

About Productboard

Related categories