Integrate Qualtrics with Smartsheet to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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Zapier makes it easy to integrate Qualtrics with Smartsheet - no code necessary. See how you can get setup in minutes.

Select a trigger from Qualtrics

A trigger is an event that starts your Zap and runs the workflow. For example, with Qualtrics, a trigger could be "New Survey Response."
A trigger is the event that kicks off your automated workflow.

Setup an action from Smartsheet

An action is what takes place after the automation is triggered. For example, with Smartsheet, the action could be "Create Workspace."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Qualtrics to Smartsheet

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your Qualtrics to Smartsheet integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Qualtrics + Smartsheet integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Qualtrics and Smartsheet

What is needed to set up an integration between Qualtrics and Smartsheet?

To set up an integration between Qualtrics and Smartsheet, you'll need access to both accounts. In particular, make sure you have the API permissions for Qualtrics and the necessary access in your Smartsheet account to create new sheets or add rows.

How can I trigger a workflow in Smartsheet based on Qualtrics survey responses?

You can trigger workflows in Smartsheet when a new response is submitted in Qualtrics using automated integrations. This setup can automatically create a new row in Smartsheet with the data collected from the survey, ensuring real-time updates.

Can I update an existing row in Smartsheet based on changes in a Qualtrics survey?

Yes, by configuring specific triggers in your integration settings, updates made to survey responses can be matched with corresponding rows in Smartsheet. This setup ensures that any changes during data collection are instantly reflected across platforms.

Are there limitations on the number of surveys I can integrate with Smartsheet?

There are generally no restrictions on integrating multiple Qualtrics surveys with Smartsheet; however, performance might vary depending on the complexity of workflows and volume of data being processed simultaneously.

How do we ensure secure data transfer between Qualtrics and Smartsheet?

To ensure secure data transfer, our integration utilizes API keys and TLS encryption. It's important to avoid sharing these keys publicly or with unauthorized individuals to maintain data integrity.

What actions can be automated once a survey response is received from Qualtrics?

Upon receiving a response from Qualtrics, you can automate several actions such as creating or updating rows in a specific sheet within Smartsheet. These automations minimize manual handling of repetitive tasks and streamline processes.

Is it possible to synchronize survey distribution status from Smartsheet back into Qualtrics?

Currently, our primary automation focuses on moving data from Qualtrics into Smartsheet. Syncing status back into Qualtrics requires custom solutions or additional third-party integrations depending on your specific needs.

Connect Qualtrics and Smartsheet to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Qualtrics and Smartsheet to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Survey
      Required
    Trigger
    Scheduled
    Try It
    • Mailing List
      Required
    • RecipientFirstName
    • RecipientLastName
    • RecipientEmailAddress
      Required
    • PhoneNumber
    • EmbeddedData
    • External Reference
    • Survey
      Required
    • EmailFromName
      Required
    • ReplyToEmail
    • MessageSubject
      Required
    • Message
      Required
    • SendingDelay
    Action
    Write
    • Choose a Sheet
      Required
    Trigger
    Scheduled
    Try It
    • Choose a Sheet
      Required
    Trigger
    Scheduled
    Try It
    • Mailing List
      Required
    • ContactFirstName
    • ContactLastName
    • ContactEmailAddress
    • PhoneNumber
    • EmbeddedData
    • External Reference
    Action
    Write
    • Api_docs_info
    • Method
      Required
    • URL
      Required
    • Query String Parameters
    • Headers
    • Additional Request Headers
    • Body
    Action
    Write
    • Choose a Sheet
      Required
    Trigger
    Scheduled
    Try It
    • Choose a Sheet
      Required
    Trigger
    Scheduled
    Try It

Learn how to automate Qualtrics on the Zapier blog

Learn how to automate Smartsheet on the Zapier blog

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About Qualtrics
Qualtrics is a research and experience platform making sophisticated research simple and empowering users to capture customer, product, brand & employee experience insights in one place.
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    About Smartsheet
    Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
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