RallyUp + Zendesk
Create donor questions from RallyUp as new tickets in Zendesk
For new donor questions submitted on the Campaign Page for one of your Campaigns, create new tickets in ZenDesk for that question. You can then easily respond to donor questions from your ZenDesk inbox, keeping everything in one centralized place.
For new donor questions submitted on the Campaign Page for one of your Campaigns, create new tickets in ZenDesk for that question. You can then easily respond to donor questions from your ZenDesk inbox, keeping everything in one centralized place.
- When this happens...Donor Question Submitted via Contact Organizer
Triggers when Someone submits a question via the “Contact Organizer” function on the Campaign Page.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Activity Results Added
Triggers when Activity Results are added to any of an Organization’s campaigns.
Try ItAuction Bid Submitted
Triggers when a transaction is made containing auction bids.
Try ItCampaign Ends
Triggers when a campaign’s status changes to Ended, Completed, or Processing.
Try ItEvent Ticket Purchased
Triggers when a transaction is made that includes Event tickets.
Try It
A-Thon Pledge Submitted
Triggers when a Transaction is made that contains A-Thon Pledges (per-unit or flat donation).
Try ItAuction Winners Determined
Triggers when the winner’s list is completely populated on any auction in the organization’s account. In other words, when the auction is finished processing and the winner’s list is totally populated.
Try ItCrowdfunding Perk Purchased
Triggers when a transaction is made that contains Crowdfunding Perks.
Try ItLive Stream Ended
Triggers when a live stream is ended on any of an organization’s campaigns.
Try It
