ReCharge + Startquestion

Email Startquestion surveys for newly cancelled subscriptions in ReCharge

You don't want your clients to go away, right? Ask for their feedback to understand their motivation and figure out what to do to minimize churn rate. With this Zapier integration, you can automatically send a Startquestion survey after every new cancelled subscription in ReCharge. Set it up once and start collecting priceless feedback to help your business outscore the competition.

When this happens...
New Cancelled Subscription
Triggers on a cancelled subscription.
TriggerInstant
automatically do this!
Send Survey via Email
Sends e-mail with survey invitation to user.
ActionWrite

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Supported triggers and actions

What does this mean?

New Reactivated Subscription
Triggers on an activated subscription.
Trigger
Instant
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New Customer
Triggers on a new customer.
Trigger
Instant
Try It
Customer Updated
Triggers when a customer is updated.
Trigger
Instant
Try It
- Status
Trigger
Instant
Try It
- ChargeRequired
- Next Charge DateRequired
Action
Write

- ChargeRequired
- SubscriptionRequired
Action
Write
- Customer
- Address Id
- Shopify Order Id
- Subscription Id
Action
Search

- Subscription ID
Action
Search
- Email AddressRequired
- SurveyRequired
- Invitation TemplateRequired
- ReminderRequired
Action
Write

New Cancelled Subscription
Triggers on a cancelled subscription.
Trigger
Instant
Try It
Customer Status Change
Triggers on a new customer status change.
Trigger
Scheduled
Try It
- Status
Trigger
Instant
Try It
- IdRequired
- Cancellation Reason
Action
Write
- SubscriptionRequired
Action
Write
- ChargeRequired
- SubscriptionRequired
Action
Write
- Customer ID
- Customer email
Action
Search
- SurveyRequired
Trigger
Instant
Try It

About ReCharge

ReCharge is a Shopify app that lets you easily sell subscriptions on your Shopify store.

Learn more

Related categories

eCommerce

About Startquestion

Startquestion is a professional survey software for your company. NPS, Customer Satisfaction, UX feedback, User Research, Employee Feedback, Customer Experience.