Integrate RingCentral with monday.com to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate RingCentral with monday.com - no code necessary. See how you can get setup in minutes.

Select a trigger from RingCentral

A trigger is an event that starts your Zap and runs the workflow. For example, with RingCentral, a trigger could be "New Call Log Record."

A trigger is the event that kicks off your automated workflow.

Setup an action from monday.com

An action is what takes place after the automation is triggered. For example, with monday.com, the action could be "Archive Board."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected RingCentral to monday.com

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Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect RingCentral to monday.com with a Zapier template.

Our most popular template

Create items in monday.com when calls end in RingCentral
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RingCentral + monday.com
Create new items in monday.com from new call recordings in RingCentral
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RingCentral + monday.com
Send sms/mms in RingCentral when specific column values in monday.com boards are updated
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monday.com + RingCentral
Generate RingCentral calls for new items in your monday.com board
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monday.com + RingCentral
Send sms/mms notifications via RingCentral for new monday.com board items
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monday.com + RingCentral
Create monday.com items from new RingCentral sms/mms messages received
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RingCentral + monday.com

Create items in monday.com when calls end in RingCentral

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RingCentral + monday.com

Create new items in monday.com from new call recordings in RingCentral

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RingCentral + monday.com

Send sms/mms in RingCentral when specific column values in monday.com boards are updated

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monday.com + RingCentral

Generate RingCentral calls for new items in your monday.com board

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monday.com + RingCentral

Send sms/mms notifications via RingCentral for new monday.com board items

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monday.com + RingCentral

Create monday.com items from new RingCentral sms/mms messages received

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RingCentral + monday.com

Create RingCentral video meetings when monday.com board values change
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monday.com + RingCentral
Create new items in monday.com from new voicemails in RingCentral
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RingCentral + monday.com

Make work flow with AI

Level up your RingCentral to monday.com integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about RingCentral + monday.com integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with RingCentral and monday.com

How do I integrate monday.com with RingCentral using your platform?

Our integration allows you to connect monday.com and RingCentral seamlessly using triggers and actions. You'll first need to select RingCentral as the trigger app and set an event, such as 'New Call' or 'New SMS', that will initiate a workflow in monday.com. Then, you'll choose an action in monday.com, like creating a new item or updating an existing task.

What are some popular triggers for the RingCentral and monday.com integration?

In our integration setup, common triggers from RingCentral include 'New Voicemail', 'Missed Call', and 'Incoming Fax'. These can prompt various actions in monday.com, allowing you to automate responses or update your project boards based on communication activity.

What kind of actions can be performed in monday.com when a RingCentral trigger occurs?

When a trigger event happens in RingCentral, such as receiving a 'New SMS' or a 'Missed Call', you can automate actions within monday.com like creating new tasks, assigning team members, updating statuses, or adding comments to relevant boards.

Do I need any special permissions to set up integrations between monday.com and RingCentral?

To configure the integration between monday.com and RingCentral through our platform, ensure you have admin rights for both applications. This access ensures seamless authorization during the setup process of your chosen triggers and actions.

Can I customize workflows between monday.com and RingCentral once they are set?

Yes, our platform allows flexibility to modify workflows even after they're established. You can add new conditions or adjust existing ones based on changing needs without starting from scratch.

Is real-time synchronization possible between monday.com and RingCentral using this integration?

While exact timing depends on the specific triggers used, most interactions allow for near-real-time updates. As soon as an event is detected in RingCentral (like receiving a call), it initiates the corresponding action in monday.com almost instantly.

Are there any limitations when setting up multiple integrations with both services?

Although there's generally flexibility in configuring workflows through our platform, ensure that each trigger-action pair serves unique needs to avoid redundancy. Also, consider API call limits imposed by either service when handling large volumes of data simultaneously.

Connect RingCentral and monday.com to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Connect RingCentral and monday.com to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Description
- View
  Required
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Scheduled
Try It
Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
Try It
- Delay By
Trigger
Scheduled
Try It
- Type
- Status
  Required
Trigger
Instant
Try It
- Duration Unit
- Time Format
- Format
Trigger
Instant
Try It

- Name
  Required
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number From
  Required
- Caller ID
- Phone Number To
  Required
- Play Prompt
Action
Write

- Type
- Phone Number From
  Required
- Phone Number To
  Required
- Text
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
- Column ID
  Required
Trigger
Instant
Try It
New User
Triggers when a new user joins your monday.com account.
Trigger
Scheduled
Try It
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- New Item Name Value
  Required
Action
Write
- Board Name
  Required
- Board Kind
  Required
- Template Id
- Workspace Id
Action
Write
- Board ID
  Required
- Group Name
  Required
Action
Write
- Board ID
  Required
- Item Name
  Required
- Subitem Name
Action
Write
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
- New Group Title
- Should add group to top?
Action
Write
- Board ID
  Required
- Item ID
  Required
- Column ID
  Required
- File
  Required
- File Name
  Required
Action
Write
- Board ID
  Required
- Column ID
  Required
Action
Search
- Board ID
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column ID
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
Action
Search

Call Ended
Triggers when a call has been ended.
Trigger
Instant
Try It
Missed Call
Triggers when there is a new missed call.
Trigger
Instant
Try It
- Type
Trigger
Instant
Try It
New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
Try It
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Phone Number
Action
Write
- Phone Number To
  Required
- File
  Required
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup By
  Required
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Board ID
  Required
Trigger
Instant
Try It
New Board
Triggers when a new board is created.
Trigger
Scheduled
Try It
- Board ID
  Required
- Column IDs
  Required
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Action
Write
- Item ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Override empty fields
Action
Write
- Board ID
  Required
- Column Title
  Required
- Column Type
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
- Item Name
  Required
- Subitem Name
Action
Write
- Item ID
  Required
- Body
Action
Write
- Item ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Subitem ID
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Board ID
  Required
- User :
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column ID
  Required
Action
Search
- Board ID
  Required
Action
Search
- Board ID
  Required
- User :
  Required
Action
Search

Learn how to automate RingCentral on the Zapier blog

Learn how to automate monday.com on the Zapier blog

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn more

Related categories

Phone & SMS

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Help

Related categories

Project Management

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Integrate RingCentral with monday.com to automate your work

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.