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Frequently Asked Questions about Sage Accounting + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Sage Accounting and Salesforce
How does the integration between Sage Accounting and Salesforce work?
Our integration allows you to automate workflows between Sage Accounting and Salesforce. By setting up triggers in Salesforce, such as a new lead or updated opportunity, actions can be taken in Sage Accounting, like creating a new invoice or updating a customer record.
What are triggers and actions in the context of this integration?
Triggers are events that start a workflow within your Salesforce environment, like adding a new contact. Actions are the tasks performed in Sage Accounting as a result of those triggers, such as creating an associated customer entry.
Can I customize which data gets synced between Sage Accounting and Salesforce?
Yes, you have full control over your data synchronization. You can specify which fields trigger actions and what information gets sent to Sage Accounting when particular events happen in Salesforce.
Are there limitations on what can be automated between these two platforms?
While most financial operations involving standard objects like leads, accounts, and invoices can be automated, complex multi-object processes may require additional setup or might not be fully supported.
How frequently does data sync happen between Sage Accounting and Salesforce?
The data sync frequency depends on how you've set up your triggers. Real-time sync is possible for certain operations, while others may update at predefined intervals based on your settings.
Do I need any special permissions to set up the integration?
You will need administrator access to both Sage Accounting and Salesforce to configure the integration settings correctly. Ensure that both platforms allow API access for seamless connectivity.
How do I handle errors encountered during synchronization?
We provide detailed logs for all synchronization processes. If an error occurs, you can review these logs to identify what went wrong. Common issues include incorrect mappings or missing field information which you'll need to correct manually.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.