Salesforce + Simplesat
Update Salesforce contacts with new Simplesat rating details
Keep your Salesforce contact records up to date with recent satisfaction feedback. Each time you receive a new rating in Simplesat, the data will be sent to the contact.
Keep your Salesforce contact records up to date with recent satisfaction feedback. Each time you receive a new rating in Simplesat, the data will be sent to the contact.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Find Record
Finds a record of a specified Salesforce object by up to two fields and values you choose.
- then do this!Update Record
Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
New Case Attachment
Triggers when a new Attachment is added to a case.
Try It
