Salesforce + Slack

Create Salesforce records for new Slack mentions

Stay on top of important conversations in Slack by automatically creating a Salesforce record when a new mention occurs. This workflow ensures you never miss an opportunity to engage with prospects or clients and keeps your Salesforce records up to date. Save time and effort by streamlining your communication process and keeping everyone on the same page.

Stay on top of important conversations in Slack by automatically creating a Salesforce record when a new mention occurs. This workflow ensures you never miss an opportunity to engage with prospects or clients and keeps your Salesforce records up to date. Save time and effort by streamlining your communication process and keeping everyone on the same page.

  1. When this happens...
    SlackSlack
    New Mention

    Triggers when a username or highlight word is mentioned in a public #channel.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Trigger for Bot Messages?

    • Raw Data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Raw Data

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • Search QueryRequired

    • Raw Data

    Trigger
    Scheduled
    Try It
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
    • User Name

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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