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Select a trigger from Salesforce

A trigger is an event that starts your Zap and runs the workflow. For example, with Salesforce, a trigger could be "New Case Attachment."
A trigger is the event that kicks off your automated workflow.

Setup an action from Trustpilot

An action is what takes place after the automation is triggered. For example, with Trustpilot, the action could be "Create Invitation."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Salesforce to Trustpilot

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Salesforce to Trustpilot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Salesforce + Trustpilot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Trustpilot

How can I integrate Salesforce with Trustpilot?

You can integrate Salesforce with Trustpilot using automation tools that support connecting these two platforms, enabling specific triggers in Salesforce to execute actions in Trustpilot, such as sending review invitations automatically.

Can I automate review requests in Trustpilot based on events in Salesforce?

Yes, you can set up triggers in Salesforce for specific events like closed deals to automatically send review requests through Trustpilot, enhancing your customer feedback loop efficiently.

What kind of triggers in Salesforce can initiate actions on Trustpilot?

Triggers such as new contact creation, opportunity stage changes, or deal closures in Salesforce can prompt actions like review request initiation or follow-up emails being automatically sent via Trustpilot.

Can I sync customer data between Salesforce and Trustpilot?

While direct syncing isn't supported natively, automation services allow mapping fields so that information like customer names and emails captured in Salesforce can be used for customized actions within Trustpilot.

Is it possible to use data from a completed survey on Trustpilot within Salesforce?

Yes, you can set up actions where data collected from surveys completed on Trustpilot is synced back to relevant records within your Salesforce system for comprehensive data utilization.

What happens if there’s an update on a record in Salesforce that has already triggered an action on Trustpilot?

Additional logic or filters may need to be employed. For instance, it's possible to define conditions under which updates trigger new review requests or skip the action if a request was already made.

How do I handle authentication between Salesforce and Trustpilot during integration setup?

Authentication typically involves using API keys or credentials provided by both platforms. Our system guides you through a secure setup process ensuring the right permissions are granted for seamless integration operations.

Connect Salesforce and Trustpilot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Salesforce triggers, actions, and search
    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Scheduled
    Try It
    • History Object
      Required
    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search
    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer
    • Salesforce Object
      Required
    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search
    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search
    New Lead

    Triggers when a new Lead is created.

    Trigger
    Scheduled
    Try It
    • Salesforce Object
      Required
    Trigger
    Scheduled
    Try It
    • Salesforce Object
      Required
    Trigger
    Scheduled
    Try It

Learn how to automate Salesforce on the Zapier blog

Learn how to automate Trustpilot on the Zapier blog

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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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    About Trustpilot
    Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.
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