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Quickly connect SalesLens to Twilio with a Zapier template.

Our most popular template

Upload new Twilio recordings to SalesLens as conversation records
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Twilio + SalesLens

Upload new Twilio recordings to SalesLens as conversation records

Twilio + SalesLens

How Zapier works

Zapier makes it easy to integrate SalesLens with Twilio - no code necessary. See how you can get setup in minutes.

Select a trigger from SalesLens

A trigger is an event that starts your Zap and runs the workflow. For example, with SalesLens, a trigger could be "New Conversation."

A trigger is the event that kicks off your automated workflow.

Setup an action from Twilio

An action is what takes place after the automation is triggered. For example, with Twilio, the action could be "Call Phone."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected SalesLens to Twilio

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your SalesLens to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect SalesLens and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Conversation
Triggers when a new conversation has been processed
Trigger
Instant
Try It
- Select a Company
  Required
- Select an Employee
  Required
- Enter a Conversation Transcription
  Required
- Enter a Category for analysis
- Select a language for analysis
- The title of the conversation
- Comma separated tags
- Contact Email
- Contact phone number
- Contact first name
- Contact last name
- Created At
- Conversation Type
Action
Write
- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Scheduled
Try It
- From Number
  Required
- To Number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write

- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Select a Company
  Required
- Select an Employee
  Required
- Enter a Record Download URL
  Required
- Enter a Category for analysis
- Select a language for analysis
- Enter record file extension
- The title of the conversation
- HTTP header for download URL
- Comma separated tags
- Contact Email
- Contact phone number
- Contact first name
- Contact last name
- Created At
- Conversation Type
Action
Write
New Phone Number
Triggers when you add a new phone number.
Trigger
Scheduled
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Scheduled
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Scheduled
Try It
- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
- Split_message
Action
Write

Learn how to automate SalesLens on the Zapier blog

Learn how to automate Twilio on the Zapier blog

About SalesLens

SalesLens is an AI platform for real-time call quality scorecards..

Related categories

Call Tracking

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

Learn more Help

Related categories

Phone & SMS

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