Create incidents in SolarWinds Service Desk from new neutral or negative Simplesat feedback
This Zapier integration will create an incident in SolarWinds Service Desk when new neutral or negative feedback is received in Simplesat. You can use this functionality to more easily track and respond to feedback that you collect by immediately following up with your unhappy customers and closing the feedback loop.
This Zapier integration will create an incident in SolarWinds Service Desk when new neutral or negative feedback is received in Simplesat. You can use this functionality to more easily track and respond to feedback that you collect by immediately following up with your unhappy customers and closing the feedback loop.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Incident
Add a new incident to your service desk.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Only continue if...Required