SolarWinds Service Desk + Twilio

Send SolarWinds Service Desk alerts via SMS with Twilio

Use Zapier to notify key personnel automatically via a Twilio SMS when your IT service desk add a new incident to SolarWinds Service Desk. You can even filter your incidents to drive this integration, so you only get an SMS for specific incident types, states or locations.

Use Zapier to notify key personnel automatically via a Twilio SMS when your IT service desk add a new incident to SolarWinds Service Desk. You can even filter your incidents to drive this integration, so you only get an SMS for specific incident types, states or locations.

  1. When this happens...
    SolarWinds Service DeskSolarWinds Service Desk
    New Incident

    Triggers when a new incident is created.

    TriggerScheduled
  2. automatically do this!
    TwilioTwilio
    Send SMS

    Send a SMS to a number or numbers.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
Learn moreHelp

Related categories

  • Customer Support
twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn moreHelp

Related categories

  • Phone & SMS

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