SolarWinds Service Desk + VideoAsk

Create incidents in SolarWinds Service Desk for new responses in VideoAsk

Effortlessly manage incidents in your SolarWinds Service Desk whenever a new video response is received from a respondent in the VideoAsk app. With this automation, each new video response will seamlessly create an incident in SolarWinds Service Desk, helping you to monitor and address issues more efficiently. Save time and ensure your team stays in the loop with this streamlined workflow.

Effortlessly manage incidents in your SolarWinds Service Desk whenever a new video response is received from a respondent in the VideoAsk app. With this automation, each new video response will seamlessly create an incident in SolarWinds Service Desk, helping you to monitor and address issues more efficiently. Save time and ensure your team stays in the loop with this streamlined workflow.

  1. When this happens...
    VideoAskVideoAsk
    New Response (From a Respondent)

    Triggers when the transcription is ready after someone responds to a videoask.

    TriggerInstant
  2. automatically do this!
    SolarWinds Service DeskSolarWinds Service Desk
    Create Incident

    Add a new incident to your service desk.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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Related categories

  • Customer Support
videoask logo
videoask logo

About VideoAsk

VideoAsk is a business tool to help your business have meaningful interactions using the proximity of video.
Learn moreHelp

Related categories

  • Forms & Surveys

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