Samepage + Wootric by InMoment

Post new Wootric NPS responses in Samepage

Customer feedback is crucial to your business. With this Zapier automation, your team will never miss a new Net Promoter Score survey response! Every time Wootric receives a new survey response, Zapier will post that response to a Samepage team chat you select. Know what your customers have to say to measure satisfaction and create a better customer experience.

Customer feedback is crucial to your business. With this Zapier automation, your team will never miss a new Net Promoter Score survey response! Every time Wootric receives a new survey response, Zapier will post that response to a Samepage team chat you select. Know what your customers have to say to measure satisfaction and create a better customer experience.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    New Response

    Triggers when a new survey response is submitted.

    TriggerInstant
  2. automatically do this!
    SamepageSamepage
    [Old Samepage] Post Team Chat Message

    Posts a new chat message to a specific team.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Wootric by InMoment triggers, actions, and search

    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • FolderRequired

    • Discussion NameRequired

    • First Chat Message

    Action
    Write
    • Parent Folder

    • Folder NameRequired

    • Folder Full Editors

    • Folder Writers

    • Folder Readers

    Action
    Write
  • Wootric by InMoment triggers, actions, and search

    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • EmailRequired

    • Properties

    • Last surveyed

    • External created at

    Action
    Write
    • FolderRequired

    • AgendaRequired

    • Event NameRequired

    • Start DateRequired

    • End DateRequired

    • All Day Event

    • Event Details

    • Attendees

    • Trigger Auto Call

    • Color

    Action
    Write
    • FolderRequired

    • Page NameRequired

    • Page ContentRequired

    • Chat Message

    Action
    Write
samepage logo
samepage logo

About Samepage

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.
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  • Team Chat

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wootric logo
wootric logo

About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
Learn moreHelp

Related categories

  • Forms & Surveys

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