ServiceNow + Simplesat + Filter by Zapier
Create ServiceNow records for new neutral or negative feedback in Simplesat
This Zapier template creates a record in ServiceNow whenever there is new neutral or negative feedback in Simplesat. This way you can keep all of your ServiceNow data up-to-date with Simplesat survey responses and close the loop on customer feedback by responding to negative feedback as soon as possible.
This Zapier template creates a record in ServiceNow whenever there is new neutral or negative feedback in Simplesat. This way you can keep all of your ServiceNow data up-to-date with Simplesat survey responses and close the loop on customer feedback by responding to negative feedback as soon as possible.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Record
Triggers when a new record is created.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Only continue if...Required
