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Quickly connect Shopify to SMS by Zapier with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Shopify with SMS by Zapier - no code necessary. See how you can get setup in minutes.
Select a trigger from Shopify
Setup an action from SMS by Zapier
That’s it! You just connected Shopify to SMS by Zapier
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Frequently Asked Questions about Shopify + SMS by Zapier integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and SMS by Zapier
What do I need to start integrating Shopify with SMS by Zapier?
To begin the integration, you'll need active accounts with both Shopify and Zapier. It's also essential to have administrator access to set up triggers in Shopify and actions in Zapier. Ensure you have customer phone numbers saved in your Shopify store if you want to send SMS messages.
How do triggers and actions work between Shopify and SMS by Zapier?
In our integration, a trigger is an event in Shopify such as a new order creation, which can then initiate an action like sending an SMS notification via Zapier. You set these triggers and define what actions follow using our platform.
Can I customize the SMS content sent from Shopify orders?
Yes, you can customize the message body that is sent for each type of trigger. This personalization includes adding dynamic content such as the customer's name, order details, or any other available order-specific information.
Are there limitations on the types of SMS messages I can send using the integration?
The main limitation involves adhering to regulations around SMS marketing; ensure you're compliant. You can send order confirmations, shipping notifications, or personalized promotional messages but not unsolicited marketing texts if a user hasn't opted in.
How frequently are zaps triggered for new Shopify orders?
The frequency of your zap being triggered depends on your Zapier plan. On free plans, zaps check for new data every 15 minutes; on paid plans, it might be every 2 minutes. This affects how soon after a trigger event your action occurs.
Can I send automated follow-up messages using this integration?
Absolutely! You can set up automated follow-up sequences using delay steps in your zap configurations. This allows sending reminders or thank-you notes via SMS days after initial purchase or interaction.
What happens if there's an error with sending an SMS through our zap?
If there's an error in sending an SMS, we log these events under 'Task History' in your dashboard. You can review what went wrong and update configurations as needed to prevent future issues.
Connect Shopify and SMS by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
