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Integrate Shortcut with Zoho Desk to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Shortcut with Zoho Desk - no code necessary. See how you can get setup in minutes.

Select a trigger from Shortcut

A trigger is an event that starts your Zap and runs the workflow."
A trigger is the event that kicks off your automated workflow.

Setup an action from Zoho Desk

An action is what takes place after the automation is triggered. For example, with Zoho Desk, the action could be "Add Attachment."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Shortcut to Zoho Desk

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Shortcut to Zoho Desk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect Shortcut and Zoho Desk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Shortcut and Zoho Desk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
Start here
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Name
      Required
    • Description
    • Story Type
    • Workflow Id
      Required
    • Workflow State
    • Team
    • Epic
    • Due Date
    • Estimate
    • Requester
    • Followers
    • Owners
    • Iteration
    • Labels
    • External Links
    • Comments
    • Tasks
    Action
    Write
    • Query
      Required
    • Name
      Required
    • Description
    • Story Type
    • Workflow Id
      Required
    • Workflow State
    • Team
    • Epic
    • Due Date
    • Estimate
    • Requester
    • Followers
    • Owners
    • Iteration
    • Labels
    • External Links
    • Comments
    • Tasks
    Action
    Search or write
    • Select Organization
      Required
    Trigger
    Instant
    Try It
    • Select Organization
      Required
    • Select Department
      Required
    Trigger
    Instant
    Try It

Learn how to automate Shortcut on the Zapier blog

Learn how to automate Zoho Desk on the Zapier blog

shortcut logo
shortcut logo
About Shortcut
Shortcut helps modern software teams work collaboratively and ship quickly. Plan, build, and measure success with Shortcut.
Related categories
  • Project Management
zoho-desk logo
zoho-desk logo
About Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more
Related categories
  • Customer Support
  • Zoho

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