Send new positive customer feedback comments in Simplesat to a Slack channel
Keep your service team motivated when you use this integration to automatically send positive comments in Simplesat to a Slack channel. The message contains the customer info, team member, comment, and any other data associated with the ticket that you want to send.
Keep your service team motivated when you use this integration to automatically send positive comments in Simplesat to a Slack channel. The message contains the customer info, team member, comment, and any other data associated with the ticket that you want to send.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Only continue if...Required