Simplesat + Trengo
Send team chat messagew in Trengo when new feedback in Simplesat is received
Keep your team notified immediately of any new survey responses so that they can follow-up with the customer directly. This Zap automatically sends a team chat message in Trengo to the team member assigned to a feedback, as soon new feedback is received in Simplesat.
Keep your team notified immediately of any new survey responses so that they can follow-up with the customer directly. This Zap automatically sends a team chat message in Trengo to the team member assigned to a feedback, as soon new feedback is received in Simplesat.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Send a Team Chat Message
Send a Team Chat Message
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
New Inbound Message
Triggers when an inbound message is created.
Try It
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Related categories
About Trengo
Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.