Simplesat + Webhooks by Zapier
Add satisfaction ratings to a Freshdesk ticket for new Simplesat feedback
You can still take advantage of Freshdesk's core satisfaction feature after receiving new Simplesat feedback after setting up this integration.
You can still take advantage of Freshdesk's core satisfaction feature after receiving new Simplesat feedback after setting up this integration.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Custom Request
Fire off a custom request by providing raw details. Very flexible but unforgiving.
- Free forever for core features
- 14 day trial for premium features & apps
New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
URLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try It
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Related categories
About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.