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Simplesat + Webhooks by Zapier

Add satisfaction ratings to a Freshdesk ticket for new Simplesat feedback

You can still take advantage of Freshdesk's core satisfaction feature after receiving new Simplesat feedback after setting up this integration.

You can still take advantage of Freshdesk's core satisfaction feature after receiving new Simplesat feedback after setting up this integration.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this!
    Webhooks by ZapierWebhooks by Zapier
    Custom Request

    Fire off a custom request by providing raw details. Very flexible but unforgiving.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Simplesat triggers, actions, and search

    New Feedback

    Triggers when new feedback is received.

    Trigger
    Instant
    Try It

    • Survey API endpointRequired

    • Customer name

    • Customer emailRequired

    • Customer company

    • Team member ID

    • Team member name

    • Team member email

    • Ticket ID

    • Ticket subject

    Action
    Write

    • IdRequired

    Action
    Search

    • IdRequired

    Action
    Search

    • external_id

    • Name

    • EmailRequired

    • Company

    • Custom attributes

    • Tags

    Action
    Write

    • external_id

    • Name

    • EmailRequired

    • Custom attributes

    Action
    Write

    • IdRequired

    Action
    Search

    • URLRequired

    • Key

    • Deduplication Key

    • Xpath

    • Basic Auth

    • Headers

    Trigger
    Scheduled
    Try It
simplesat logo
simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn more

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
webhook logo
webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Learn more

Related categories

  • Developer Tools
  • Zapier