Simplesat + WHMCS + Filter by Zapier

Create WHMCS tickets when neutral or negative feedback is received in Simplesat

This Zapier template will create a WHMCS ticket whenever a new neutral or negative survey response is received in Simplesat. This way you can immediately be notified and follow-up with your unsatisfied customers.

This Zapier template will create a WHMCS ticket whenever a new neutral or negative survey response is received in Simplesat. This way you can immediately be notified and follow-up with your unsatisfied customers.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    WHMCSWHMCS
    Create Ticket

    Triggers on a new ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Simplesat triggers, actions, and search

    New Feedback

    Triggers when new feedback is received.

    Trigger
    Instant
    Try It
    • Survey API endpointRequired

    • Customer name

    • Customer emailRequired

    • Customer company

    • Team member ID

    • Team member name

    • Team member email

    • Ticket ID

    • Ticket subject

    Action
    Write
    • IdRequired

    Action
    Search
    • IdRequired

    Action
    Search
    • external_id

    • Name

    • EmailRequired

    • Company

    • Custom attributes

    • Tags

    Action
    Write
    • external_id

    • Name

    • EmailRequired

    • Custom attributes

    Action
    Write
    • IdRequired

    Action
    Search
    • Only continue if...Required

    Action
    Filter
simplesat logo
simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn more

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
whmcs logo
whmcs logo

About WHMCS

WHMCS is a complete client management package, supporting billing & support solutions for any online business.

Related categories

  • CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier