Slack + Smith.ai Chat

Send channel messages in Slack for new chats in Smith.ai Chat

Smith.ai chat captures new leads on your website and sends instant chat transcripts via email. But if multiple people are responsible for follow-up, a single email may not suffice. This integration sends contact information and transcripts from Smith.ai chats to a Slack channel. That way, your whole sales team has access to chat leads and can collaborate and communicate about follow-up effectively.

Smith.ai chat captures new leads on your website and sends instant chat transcripts via email. But if multiple people are responsible for follow-up, a single email may not suffice. This integration sends contact information and transcripts from Smith.ai chats to a Slack channel. That way, your whole sales team has access to chat leads and can collaborate and communicate about follow-up effectively.

  1. When this happens...
    Smith.ai ChatSmith.ai Chat
    New Chat

    Triggers when a new chat is created.

    TriggerScheduled
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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Related categories

  • Team Chat

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smithai-chat logo
smithai-chat logo

About Smith.ai Chat

Smith.ai Chat is a live chat + AI chatbot service. Capture more quality leads for your businesses via web chat, text message, and Facebook.
Help

Related categories

  • Customer Support