Slack + tawk.to

Send new tawk.to chat transcripts as private channel messages in Slack

Streamline your team's workflow with this automation that sends chat transcripts from tawk.to directly into your Slack private channel. Whenever a new chat transcript is generated in tawk.to, it's instantly shared as a message in your chosen Slack private channel. This allows your team to swiftly respond to customer questions and feedback without switching between applications, leading to improved communication and productivity.

Streamline your team's workflow with this automation that sends chat transcripts from tawk.to directly into your Slack private channel. Whenever a new chat transcript is generated in tawk.to, it's instantly shared as a message in your chosen Slack private channel. This allows your team to swiftly respond to customer questions and feedback without switching between applications, leading to improved communication and productivity.

  1. When this happens...
    tawk.totawk.to
    New Chat Transcript

    Triggers when a session ends.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    ActionWrite
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Supported triggers and actions

What does this mean?
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support