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How Zapier works

Zapier makes it easy to integrate Slack with When I Work - no code necessary. See how you can get setup in minutes.

Select a trigger from Slack

A trigger is an event that starts your Zap and runs the workflow. For example, with Slack, a trigger could be "New Public Message Posted Anywhere."
A trigger is the event that kicks off your automated workflow.

Setup an action from When I Work

An action is what takes place after the automation is triggered. For example, with When I Work, the action could be "Create User."
An action is the event that your automated workflow performs when triggered.

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Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Slack to When I Work integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Slack + When I Work integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Slack and When I Work

What is the process for integrating Slack with When I Work?

To integrate Slack with When I Work, we use a service like Zapier that bridges the two platforms. You need to create a Zap, which includes setting a trigger from one app and an action in the other. For instance, you might trigger an alert in Slack whenever a new shift is published in When I Work.

Can I get notifications in Slack when an employee swaps a shift in When I Work?

Yes, you can set up triggers with When I Work to notify you directly through Slack whenever a shift swap is initiated or completed. This ensures team leaders are always aware of any changes.

Is it possible for users to request time off from Slack and have it updated in When I Work?

Currently, direct requests for time off from Slack that automatically update in When I Work require additional setup beyond standard integration. However, you can configure alerts in Slack when time-off requests are submitted in When I Work.

How do you handle errors during the integration between Slack and When I Work?

We suggest setting up error alerts which notify your designated channel whenever there is an issue with the automation steps between Slack and When I Work. This helps ensure timely troubleshooting if problems arise.

Can team members be notified about open shifts through Slack?

Certainly! By setting up the appropriate triggers in Zapier, team members can get notified via Slack about open shifts listed on When I Work. This keeps everyone informed directly within their communication platform.

Do we need any specific permissions to integrate Slack with When I Work?

Yes, certain permissions are required both on your workspace's Slack settings and your organization's settings on When I Work. These include allowing external applications to access necessary data and automate actions such as posting messages.

How frequently do updates sync between Slack and When I Work using this integration?

Updates can be synced almost immediately, but this depends on how you configure your automated workflows (Zaps). The frequency of data collection or notifications being pushed can typically be set as per your needs when creating or editing Zaps.

Connect Slack and When I Work to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Slack on the Zapier blog

Learn how to automate When I Work on the Zapier blog

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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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    About When I Work
    When I Work is the easiest way to schedule, manage attendance, and communicate with your staff from your Android device and PC. Notify your staff instantly about their work schedule via text, email, and web notifications.
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