Create Zendesk tickets from new incoming messages in SleekFlow
This Zapier integration allows you to streamline your customer support workflow by automatically creating a Zendesk ticket whenever a new incoming message is received in SleekFlow. By connecting these two powerful platforms, you can ensure that customer queries and issues are promptly addressed and efficiently managed within your Zendesk ticketing system.
This Zapier integration allows you to streamline your customer support workflow by automatically creating a Zendesk ticket whenever a new incoming message is received in SleekFlow. By connecting these two powerful platforms, you can ensure that customer queries and issues are promptly addressed and efficiently managed within your Zendesk ticketing system.
- When this happens...New Incoming Message
Triggers when a new message is received
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Created or Updated Contact
Triggers when the contact information is updated.
Try ItCustom Object KeyRequired
Try ItPhone Number
Email
First Name
Last Name
Column Name: Value
Activity Logs
Labels
List
Message TypeRequired
ChannelRequired
Message Content
From
To
Facebook Receiver PSID
WebClient ReceiverId
Line ReceiverId
WeChat ReceiverOpenId
file URLs
ExtendedMessageJson