Solve Data + Zendesk + Formatter by Zapier

Create Solve Data events from new Zendesk tickets

Events are one of the most powerful features of the Solve Data platform, but these events need to come from somewhere. This integration helps by automatically creating an event in Solve Data whenever a Zendesk ticket is created. Now you can use Solve Data's powerful querying functionality to gain insights over these tickets.

Events are one of the most powerful features of the Solve Data platform, but these events need to come from somewhere. This integration helps by automatically creating an event in Solve Data whenever a Zendesk ticket is created. Now you can use Solve Data's powerful querying functionality to gain insights over these tickets.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this...
    Formatter by ZapierFormatter by Zapier
    Utilities

    Various utilities like "choose value from list" or "look up in table" (with line-item support).

    ActionWrite
  3. then do this!
    Solve DataSolve Data
    New Event

    Creates a New Event.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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solve-data logo

About Solve Data

Solve Data is an in-house data management platform.
Help

Related categories

  • Databases
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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formatter logo
formatter logo

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.
Learn moreHelp

Related categories

  • Documents
  • Zapier