Spoki + Zendesk

Send Spoki templates when new tickets are created in Zendesk

Streamline your customer service with this efficient workflow. Whenever a new ticket surfaces in Zendesk, it prompts the Spoki app to swiftly send out template responses. This automation boosts your productivity, letting you focus on resolution while it handles the initial communication. Experience efficient ticket response management like never before.

Streamline your customer service with this efficient workflow. Whenever a new ticket surfaces in Zendesk, it prompts the Spoki app to swiftly send out template responses. This automation boosts your productivity, letting you focus on resolution while it handles the initial communication. Experience efficient ticket response management like never before.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    SpokiSpoki
    Send Template

    Sends a Template

    ActionWrite
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Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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spoki logo

About Spoki

Spoki allows you to automate and use Whatsapp in your communication and marketing strategy. You can interact with your customers in a completely new way, adding buttons on your pre-approved template messages.
Learn more

Related categories

  • Communication
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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