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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Event Name DisplayRequired
- Event SourceRequired
- External IdRequired
- Event Date/Time
- Event Properties
- Contact Attributes
- External IdRequired
- EmailRequired
- First Name
- Last Name
- Name
- Mrr
- Nps
- Account Attributes
- Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try It - New Message
Triggers when a new message is submitted.
Try It
- External IdRequired
- Name
- Nps
- Mrr
- Account Attributes
- Cancel Appointment
Triggers when a customer cancels an existing appointment
Try It - Incoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try It - New Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try It