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How Zapier works

Zapier makes it easy to integrate SurveyMonkey with Trustpilot - no code necessary. See how you can get setup in minutes.

Select a trigger from SurveyMonkey

A trigger is an event that starts your Zap and runs the workflow. For example, with SurveyMonkey, a trigger could be "New Response Notification."
A trigger is the event that kicks off your automated workflow.

Setup an action from Trustpilot

An action is what takes place after the automation is triggered. For example, with Trustpilot, the action could be "Create Invitation."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected SurveyMonkey to Trustpilot

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your SurveyMonkey to Trustpilot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about SurveyMonkey + Trustpilot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with SurveyMonkey and Trustpilot

How can I automate the invitation to review on Trustpilot after a SurveyMonkey survey is completed?

You can set up an automation that triggers an invitation to review on Trustpilot whenever a survey is completed in SurveyMonkey. By configuring a trigger based on the survey completion event, we facilitate the seamless sending of review requests to participants, ensuring timely feedback collection.

What types of data can be transferred from SurveyMonkey to Trustpilot?

When integrating SurveyMonkey with Trustpilot, data such as respondent email addresses and specific answers from the survey can be automatically passed over. This allows us to craft personalized invitations or follow-ups based on their responses.

Is it possible to send customized Trustpilot review invitations based on specific survey responses in SurveyMonkey?

Yes, you can use conditional logic in the integration settings to customize Trustpilot review invitations based on specific answers given in a SurveyMonkey survey. This targeted approach helps in engaging respondents more effectively.

Can I delay sending a Trustpilot invite after collecting a response on SurveyMonkey?

Absolutely, you have the flexibility to set up delays when sending out invitations from Trustpilot after receiving submissions from SurveyMonkey. This delay feature allows you to schedule invites at optimal times for higher engagement rates.

How do I ensure only certain survey responses trigger a Trustpilot action?

To control which responses trigger actions in Trustpilot, use filters during integration setup. By defining criteria that must be met before initiating an action, irrelevant or undesired triggers are effectively minimized.

Does integrating with these platforms require coding knowledge?

No coding expertise is required for integrating SurveyMonkey with Trustpilot. Our platform provides an intuitive interface that guides through setup effortlessly by selecting desired triggers and actions without technical skills.

What should I do if my integration between SurveyMonkey and Trustpilot stops working?

First, verify your connection settings and ensure no changes were made that might disrupt the workflow. If issues persist, consult our troubleshooting guide or contact support for assistance in resolving connectivity problems promptly.

Connect SurveyMonkey and Trustpilot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Survey
      Required
    • Collector
    Trigger
    Instant
    Try It
    • First Name
      Required
    • Last Name
      Required
    • Email
      Required
    • Contact List
    Action
    Write
    • Api_docs_info
    • HTTP Method
      Required
    • URL
      Required
    • Query String Parameters
    • Headers
    • Additional Request Headers
    • Body
    Action
    Write
    • Search By
      Required
    • Value
      Required
    Action
    Search
    • Survey
      Required
    • Collector
    Trigger
    Instant
    Try It
    • Survey
      Required
    • Collector
    • Contact Email(s)
      Required
    • Message Subject
    • Message Body
    • Hide "Powered by SurveyMonkey"
    Action
    Write
    • Survey
      Required
    • Collector
    Action
    Search
    • Survey
      Required
    Action
    Search

Learn how to automate SurveyMonkey on the Zapier blog

Learn how to automate Trustpilot on the Zapier blog

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About SurveyMonkey
SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
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    About Trustpilot
    Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.
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