SurveyMonkey + Zendesk
Create new Zendesk tickets from new SurveyMonkey response notifications
Streamline your customer service process with this efficient workflow. Once set up, every time there's a new response notification in SurveyMonkey, a ticket will be created in your Zendesk system. This helps you stay organized and responsive, ensuring all customer feedback from your surveys is promptly attended to.
Streamline your customer service process with this efficient workflow. Once set up, every time there's a new response notification in SurveyMonkey, a ticket will be created in your Zendesk system. This helps you stay organized and responsive, ensuring all customer feedback from your surveys is promptly attended to.
- When this happens...New Response Notification With Answers
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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SurveyRequired
Collector
Try ItFirst NameRequired
Last NameRequired
EmailRequired
Contact List
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Search ByRequired
ValueRequired
SurveyRequired
Collector
Try ItSurveyRequired
Email CollectorRequired
Contact Email(s)Required
Message Subject
Message Body
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SurveyRequired
CollectorRequired
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