Survicate + Zendesk
Create Zendesk tickets from new Survicate survey responses
Use this Zap to improve your customers’ experience and act upon their satisfaction ratings. Every survey submission will result in the creation of a new Zendesk ticket. All this so you can make sure that every piece of feedback your users share is heard. You can then easily reply to all or chosen respondents straight from the Zendesk platform.
Use this Zap to improve your customers’ experience and act upon their satisfaction ratings. Every survey submission will result in the creation of a new Zendesk ticket. All this so you can make sure that every piece of feedback your users share is heard. You can then easily reply to all or chosen respondents straight from the Zendesk platform.
- When this happens...New Survey Completion
Triggers when the user completes the entire survey - answers all the available survey questions.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
