Synchroteam + Zendesk
Create jobs in Synchroteam from new Zendesk tickets
Always be responsive and ensure prompt service with this integration that automatically creates a job in Synchroteam when there is a new Zendesk ticket.
Always be responsive and ensure prompt service with this integration that automatically creates a job in Synchroteam when there is a new Zendesk ticket.
- When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Create JobCreates a new Job
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planTicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundmyRef
NameRequired
Customer_myRefRequired
Site_myRef
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.myRef
NameRequired
AddressRequired
Customer_myRefRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChangedSince
Name
Customer_myRef
Site_myRef
ActionThis is an event a Zap performs.SearchFind existing data in your appchangedSince
name
customer_myRef
ActionThis is an event a Zap performs.SearchFind existing data in your appmyID
NameRequired
Email
myRef
AddressRequired
Address Street
Address Complement
Address ZIP
Address City
Address Province
Address Country
Contact Last Name
Contact First Name
Contact Phone
Contact Mobile
Contact Email
Contact Fax
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNum
Id
MyId
myRef
Description
Customer_myRef
Customer_nameRequired
Site_myRef
Site_name
Equipment_myRef
Equipment_name
JobType_nameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundchangedSince
NameRequired
email
myRef
AddressRequired
Address Street
Address Complement
Address ZIP
Address City
Address Province
Address Country
Contact Last Name
Contact First Name
Contact Phone
Contact Mobile
Contact Email
Contact Fax
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundchangedSince
myRef
Customer_myRef
Site_myRef
Equipment_myRef
user_login
Description
Customer_nameRequired
Site_name
Equipment_name
JobType_nameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Ticket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundmyRef
NameRequired
AddressRequired
Address Street
Address Complement
Address ZIP
Address City
Address Province
Address Country
Contact Last Name
Contact First Name
Contact Phone
Contact Mobile
Contact Email
Contact Fax
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.myRef
Description
Customer_myRef
Customer_nameRequired
Site_myRef
Site_name
Equipment_myRef
Equipment_name
JobType_nameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.changedSince
name
email
ActionThis is an event a Zap performs.SearchFind existing data in your appchangedSince
myRef
customer_myRef
site_myRef
equipment_myRef
user_login
ActionThis is an event a Zap performs.SearchFind existing data in your appMyIdRequired
myRef
Description
Customer_myRef
Customer_nameRequired
Site_myRef
Site_name
Equipment_myRef
Equipment_name
JobType_nameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNameRequired
Id
MyId
myRef
Customer_myRefRequired
Site_myRef
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNameRequired
Id
MyId
myRef
AddressRequired
Customer_myRefRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundChangedSince
NameRequired
Customer_myRefRequired
Site_myRef
myRef
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundchangedSince
NameRequired
Customer_myRefRequired
myRef
AddressRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
