Integrate tawk.to with Slack to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate tawk.to with Slack - no code necessary. See how you can get setup in minutes.

Select a trigger from tawk.to

A trigger is an event that starts your Zap and runs the workflow. For example, with tawk.to, a trigger could be "Chat Ended."
A trigger is the event that kicks off your automated workflow.

Setup an action from Slack

An action is what takes place after the automation is triggered. For example, with Slack, the action could be "Add Reminder."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected tawk.to to Slack

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your tawk.to to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about tawk.to + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with tawk.to and Slack

How do I start the integration between tawk.to and Slack?

To initiate the integration between tawk.to and Slack, you need to set up a zap in our system. Start by selecting tawk.to as your trigger app and choose the event that prompts a Slack notification. Then, connect your accounts by following the on-screen instructions.

What triggers can I use for the tawk.to and Slack integration?

The integration supports triggers such as new chat started, chat ended, or when a visitor sends a message on tawk.to. These events can prompt an action in Slack, like sending a channel message.

Can I customize what information gets sent to Slack from tawk.to?

Yes, while setting up your zap, you can specify which data fields from tawk.to should be included in the Slack message. Customize it to include details like visitor name, chat time, or specific message content.

How do I test if my integration between tawk.to and Slack is working correctly?

We recommend using our built-in test feature during zap setup. Trigger an event on tawk.to and see if the corresponding action is executed in Slack. Check the history for any errors if it doesn’t work as expected.

Is there any limit to how many times an action can be triggered from tawk.to to Slack?

While our platform does not impose limitations on triggers or actions per month, it's essential to review both services' usage policies for any restrictions they might have.

What should I do if my triggers from tawk.to are not firing in Slack?

First, ensure that all connections are active and configured correctly in your zap setup. Check for any revised permissions needed between apps. Reviewing error logs within our platform will also help identify issues.

Are there predefined templates available for integrating tawk.to with Slack?

Yes, there are several predefined templates available that you can quickly use to set up common integrations between tawk.to and Slack. These cover popular use-cases like notifying channels of new messages or chats.

Connect tawk.to and Slack to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Connect tawk.to and Slack to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Slack on the Zapier blog

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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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Related categories
  • Customer Support
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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  • Team Chat
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