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How Zapier works

Zapier makes it easy to integrate Tidio with Telegram - no code necessary. See how you can get setup in minutes.

Select a trigger from Tidio

A trigger is an event that starts your Zap and runs the workflow. For example, with Tidio, a trigger could be "Contact Sent From Bot."
A trigger is the event that kicks off your automated workflow.

Setup an action from Telegram

An action is what takes place after the automation is triggered. For example, with Telegram, the action could be "Send Message."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Tidio to Telegram

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Tidio to Telegram integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Tidio + Telegram integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and Telegram

Can I integrate Tidio with Telegram directly?

While Tidio doesn't offer a direct integration with Telegram, you can use our platform to connect them through automation services that support both applications, such as Zapier. This allows you to set up triggers and actions that link the two platforms effectively.

What are the typical triggers I might use for a Tidio and Telegram integration?

Common triggers for this integration could include receiving a new message in Tidio or when a specific chat is started. These triggers can then initiate actions within Telegram, such as sending a message or notifying a group.

Are there any limitations to what I can do when integrating Tidio with Telegram?

Certain features of each platform may not be fully interoperable. However, by using supported automation services skillfully, most basic functions like sending and receiving messages can be achieved.

How do I send automated messages from Tidio to Telegram?

You would need to set up an automation on our platform where an event in Tidio acts as a trigger, which then causes a predefined message or notification to be sent to a specified Telegram chat or user.

Is coding required to set up the integration between Tidio and Telegram?

For those using integrations through platforms like ours or Zapier, coding isn't necessary. You can typically create connections using intuitive drag-and-drop tools and pre-built templates that handle the technical details.

Can I use this integration to receive notifications on Telegram based on customer interactions in Tidio?

Yes, by setting up appropriate triggers in our system when users engage with your Tidio chats (like sending a message), you can automate sending of notifications or alerts directly into your preferred Telegram channel.

Can multiple users receive Telegram notifications from one Tidio account?

Absolutely! When setting up your actions within the automated workflow, just choose multiple recipients or specify group chats in Telegram where all chosen participants will receive notifications based on events occurring in your Tidio account.

Connect Tidio and Telegram to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Chat_id
      Required
    • Text Format
    • Message Text
      Required
    Action
    Write

Learn how to automate Telegram on the Zapier blog

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tidio logo
About Tidio
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more
Related categories
  • Customer Support
telegram logo
telegram logo
About Telegram
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
Learn moreHelp
Related categories
  • Phone & SMS
  • Team Chat

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