TextIt + Zendesk
Create Zendesk tickets from new TextIt flow events
Your contacts reach out to you by SMS as well as email. Set up this automation, and Zapier will connect your bots to your helpdesk seamlessly. It will trigger whenever one of your contacts makes the appropriate request in a TextIt flow, automatically creating a Zendesk ticket with their submission for you to follow up on.
Your contacts reach out to you by SMS as well as email. Set up this automation, and Zapier will connect your bots to your helpdesk seamlessly. It will trigger whenever one of your contacts makes the appropriate request in a TextIt flow, automatically creating a Zendesk ticket with their submission for you to follow up on.
- When this happens...New Flow Event
Triggers when there is a new Flow Event.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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