Integrate Thinkific with WooCommerce to automate your work
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Frequently Asked Questions about Thinkific + WooCommerce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Thinkific and WooCommerce
How can I automatically enroll students in Thinkific after they purchase a course on WooCommerce?
We can automatically enroll students in Thinkific by setting up an automation that triggers when a WooCommerce order is completed. Using this trigger, our integration allows you to create an action to enroll the customer in the corresponding Thinkific course.
Is it possible to update student information in Thinkific based on changes made in WooCommerce?
Yes, we can synchronize student information across both platforms. By using WooCommerce as the trigger for updates about customer modifications, an action can be configured to update corresponding details in the Thinkific student records.
What should I do if a student's enrollment does not appear on Thinkific after purchase through WooCommerce?
If the enrollment does not appear, first ensure that the automation rule from WooCommerce to Thinkific is correctly set up and active. Verify that relevant triggers and actions are properly configured and check if any errors have been logged during the process.
Can discounts applied in WooCommerce be reflected in Thinkific course enrollments?
Currently, any discounts applied during checkout on WooCommerce do not automatically transfer over to Thinkific. You'll need to manually adjust prices or offer equivalent promotions within Thinkific courses.
How are refunds handled between WooCommerce and Thinkific?
Refunds processed through WooCommerce will require manual unenrollment of students from respective courses on Thinkific. Currently, there is no automated action triggered by refunds from WooCommerce.
What happens if a product purchased on WooCommerce includes multiple courses?
You can set up multiple actions triggered by a single purchase event in WooCommerce. This would allow us to enroll the customer into multiple courses on Thinkific for a single product purchase.
Can we track completion of courses sold via WooCommerce within our analytics tools?
Yes, by using tailored integrations or additional tracking software alongside our platform, you can monitor course completion and sales data aggregated from both Thinkific and WooCommerce for comprehensive insights.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.