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Frequently Asked Questions about TidyCal + ActiveCampaign integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with TidyCal and ActiveCampaign
What is TidyCal, and how does it work with ActiveCampaign?
TidyCal is a scheduling tool that simplifies calendar management. When integrated with ActiveCampaign, TidyCal can automatically create or update contacts within ActiveCampaign when someone books a meeting using TidyCal.
How do I set up the integration between TidyCal and ActiveCampaign?
To set up the integration, begin by connecting your TidyCal account to ActiveCampaign through our platform. Configure desired triggers like 'New Booking' in TidyCal to lead to specific actions such as 'Create Contact' in ActiveCampaign.
Can I trigger an email sequence in ActiveCampaign from a new booking in TidyCal?
Yes, when a new booking is created in TidyCal, you can set up an automation to trigger an email sequence in ActiveCampaign. This can be configured using the 'New Booking' trigger linked to 'Start Email Sequence' action.
Is it possible to update a contact record in ActiveCampaign if details change on a booking in TidyCal?
Absolutely! If there are any changes made to a booking in TidyCal, you can set the integration to automatically update the corresponding contact record fields in ActiveCampaign.
What happens if there’s a duplicate contact issue when syncing between TidyCal and ActiveCampaign?
Our system checks for duplicate records before creating new ones. If duplicates are detected during syncing from TidyCal to ActiveCampaign, existing contacts will be updated instead of creating new ones.
Can I use custom fields from my booking form on TidyCal with my contacts on ActiveCampaign?
Yes, you have the option to map custom fields from your TidyCal booking form directly into corresponding custom fields within your ActiveCampaign contacts during integration setup.
How do I troubleshoot if my integration isn't working?
First, verify that both accounts are properly connected. Check if the triggers and actions are correctly configured. Reviewing logs for errors or misconfigurations related to specific events like data mapping can help diagnose issues.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.